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Customer Retention Specialist - Upsell & Solutions

Job in New London, New London County, Connecticut, 06320, USA
Listing for: Breezeline
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
  • Sales
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 20664 - 24796 USD Yearly USD 20664.00 24796.00 YEAR
Job Description & How to Apply Below

Breezeline’s retention team focuses on delivering a memorable customer experience by proactively engaging customers who request to disconnect or downgrade. The team works to understand customer needs, resell value-rich Breezeline solutions, and guide upgrades to enhance service satisfaction.

We seek proactive professionals with strong communication and active listening skills, capable of explaining product benefits and resolving issues that keep customers connected.

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