More jobs:
Customer Advocate Management Trainee
Job in
New London, New London County, Connecticut, 06320, USA
Listed on 2026-09-12
Listing for:
KIA of Old Saybrook
Apprenticeship/Internship
position Listed on 2026-09-12
Job specializations:
-
Sales
Customer Success Management
Job Description & How to Apply Below
Customer Advocate Management Trainee
- $55,000-$85,000
- Work with the latest technology
- Health, Dental, and Vision insurance
- Paid vacation time
- 401 (k) with up to 5% employee contribution
- Betterhelp online Therapy
- Navigate clients through the sales process, establishing trust and selling value throughout
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
- Direct clients to online tools available for reviewing vehicle options, packages, features
- Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
- Explain product performance and benefits
- Describe all optional equipment available for customer purchase
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
- Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options
- Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership
- College degree
- Strong written and verbal communication skills
- Able to build relationships with associates and clients, establishing long‑term partnerships
- Outgoing and inviting personality, able to establish trust quickly
- Driven to achieve and to service clients
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