Data Entry Clerk Onsite at Holloman AFB NM

Overview

Arcetyp LLC is a growing small business that provides consulting services to US Federal Government, US Military, and Commercial clients. Services include Management & IT Consulting, Program & Project Management, and Professional & Admin Services. This position is a direct-hire, W2 role. We do not sponsor H1B or engage 1099, staffing firms, or corp-to-corp candidates.

Data Entry Clerk Onsite at Holloman AFB, NM, to support a US Government client. Work is part-time onsite (approximately 20 hours per week) at the Government site.

Seeking a professional and customer-focused TAP Data Entry Assistant to support the Military & Family Readiness Center (M&FRC) and Transition Assistance Program (TAP) at Holloman Air Force Base. The successful candidate will provide front desk reception, administrative support, data entry, customer service, scheduling, marketing assistance, and resource center support for military members and their families.

• Greet and assist customers; maintain appointment schedules.
• Track and enter TAP data into Air Force and Department of Defense systems.
• Manage class registrations and attendance records; prepare customer correspondence and reminder emails.
• Maintain resource materials and inventories; support social media and marketing efforts.
• Assist patrons using the Discovery Resource Center computer lab.
• Safeguard Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI); maintain accurate records.
• Provide exceptional customer service in a military environment.
• Directly support transitioning Service Members and military families and contribute to the mission of the U.S. Air Force Military & Family Readiness Program.

• Minimum one (1) year of experience in administrative support, front desk reception, customer service, or data entry.
• Experience with Microsoft Office/Microsoft 365 (Outlook, Word, Excel, Teams).
• Strong written and verbal communication skills; fluent in English.
• Strong organizational skills and attention to detail.
• Ability to obtain and maintain access to a U.S. military installation.
• Ability to successfully complete required background screening.

• Two years of education in social sciences or equivalent relevant experience.
• Experience supporting military, government, education, workforce development, or social service programs.
• Familiarity with customer databases, scheduling systems, and records management.
• Experience using social media and digital marketing tools.
• Knowledge of military culture, military family support programs, or TAP services.

Approximately 20 hours per week (80 hours per month) during normal M&FRC operating hours, Monday through Friday. Flexibility may be required based on customer demand and mission requirements.

• Customer Service
• Administrative Support
• Data Entry
• Records Management
• Scheduling and Coordination
• Microsoft 365
• Communication and Interpersonal Skills
• Attention to Detail
• Confidentiality and Information Protection

U.S. Citizenship and must meet suitability screening for working in a federal government environment; must pass a background check.

Pay and benefits information will be provided to interested candidates who apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees.

Arcetyp is an Equal Opportunity Employer and values diversity. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, disability, veteran status, or any other legally protected status.