Office Support Clerk; HCA​/ISD

Interviews are anticipated to be conducted within two weeks of closing date.

This job posting may be used to fill multiple vacancies.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

The Office Support Clerk will:

• Provide specialized high-level clerical support to the Department (CASA Scanning center) multiple agencies in our mail room.

The Office Support Clerk is responsible for:

• Data Entry and record keeping and other computer software (Aspen, Perceptive Content, MAVRO)
• Linking documents using perceptive content
• Picking up mail from the post office
  
  Live mail:
  Sort and doc prep, mail count, scanning into data base
• Return mail:
  Sort and doc prep and scanning into data base
• Photocopies as needed
• Prepare Outgoing mail as needed
• Mentoring and training other clerical support staff as needed
• Adherence to policies and procedures, and federal time frames
• Complete all blackboards and required trainings
• Other office duties as needed

• Income Support Division (ISD) customers
• ISD field office management and staff

The Ideal Candidate has:

• Clerical experience
• Computer knowledge
• Experience with MAVRO
• Experience with OPEX Machines
• Experience with Aspen
• Ability to lift Ten (10) lbs
• Mail room knowledge
• Experience collecting and organizing incoming mail
• Experience in Data entry

No prior experience or training required.

Must possess and maintain a valid Driver's License.

Must obtain a Defensive Driving Certificate.

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.