EMS Billing​/Administrative Assistant

Department: EMS/Fire All FT Staff Pay: $19.68-$22.64 Close Date: 09-13-2026

Education and Experience:

Associate’s degree and one (1) year of financial record-keeping, bookkeeping, and/or billing experience, or full range administrative/office support functions for a department or medium to large size program that includes providing secretarial support duties, data entry, researching and compiling data, coordinating schedules, special projects, records management and retention; prefer experience with ambulance and/or medical services billing; OR an equivalent combination of education and experience.

• Valid New Mexico driver’s license or ability to obtain a valid New Mexico driver’s license within 30 days of hire.

Ability to maintain a valid New Mexico driver’s license

Position reports to the Fire Chief and does not exercise supervision over lower level staff.

• Screens office calls, visitors, and mail; provides information and assistance including responding to requests for information and assistance; researches information related to department regulations and office policies; refers callers to proper authority; assists the public and other department staff in interpreting and applying policies and procedures; and may sort and distribute mail.
• Maintains calendar of activities, meetings, and various events for assigned staff; makes appointments and maintains appointment calendars; coordinates activities with other County departments, the public and outside agencies; schedules and reserves meeting rooms; coordinates and processes staff travel arrangements.
• Operates a variety of office equipment including copiers, facsimile machine, scanners, and computer; utilizes various computer applications and software packages; enters data; maintains and generates reports from a database or network systems; inputs, maintains, and utilizes data to develop reports using spreadsheet software; creates, formats, and revises charts, graphs, flowcharts, worksheets, booklets, brochures, and forms using word processing, desktop publishing, and other computer applications;
  
  monitors and updates inventory, budget, payroll, and account records for department or program; creates requisitions for purchases, monitors expenditures and performs routine analysis on accounts; orders equipment and supplies; assists with the coordination of personnel processes for the department/program; and organizes and maintains storage and filing.
• Assists with compilation of a variety of studies and annual/other reports; maintains website and a variety of information brochures and flyers; designs and prepares department/program invitations, awards, and certificates; coordinates and works with individuals from all levels within the organization; and assists the department or program with other related support functions.
• Reviews and updates all EMS care patient reports; maintains, scans, and posts all insurance information, hospital emergency face sheets and Indian Health PO information to patient reports; takes telephone calls regarding billing charges, address changes and insurance information; scans and e-mails all updated materials to billing service; and calls patients that may qualify for the Health Care Assistance Program.
• Monitors, scans and posts all payments and payment denials to EMS patient care reports from patients, insurance companies, Medicaid, Medicare, Veterans Administration and law offices; prepares daily deposits for the Treasurer's Department; and scans and e-mails all payment and payment denials to the billing service.
• Coordinates, reviews, maintains and invoices all department…