Student Success Splst
Listed on 2026-02-17
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Education / Teaching
Education Administration, Academic Counselor, Youth Development, Adult Education
Student Success Specialist
TRiO Student Support Services (SSS), federally funded by the Department of Education, at the University of New Mexico—Taos is seeking a part‑time (.50 FTE) highly motivated Student Success Specialist to work in a dynamic, student‑centered environment supporting program participants (first generation, high financial need, and/or students with documented disabilities) to reach their academic goals. The position is funded to serve 170 program participants year‑round.
UNM Taos TRiO‑SSS Mission: We will increase the retention, transfer and graduation rates of TRiO‑SSS participants at the University of New Mexico—Taos by engaging participants in a student‑centered environment to assist in learning strategies to navigate college more skillfully and reach degree completion. We are committed to providing excellent academic advising and access to financial literacy education, college tours, cultural events, and workshops to empower TRiO‑SSS participants to thrive in higher education.
The Student Success Specialist must have experience providing individual‑centered support services and implementing student success initiatives to fulfill the job duties of this position. Responsibilities include providing ongoing academic advising services, student success workshop sessions, assisting in filling out FAFSA applications, supporting services based on students’ individual needs, and career exploration support. The role also assists TRiO‑SSS personnel in the development and delivery of outreach and retention programs.
Responsibilities- Understand TRiO‑SSS program mission and execute student success initiatives designed to accomplish the goals set forth by the Department of Education.
- Provide proactive advising, explaining degree requirements and university policies to prepare personalized graduation plans—including academic and career goals and semester schedules—based on students’ needs and goals, including transfer advising and information support services to four‑year institutions.
- Assist with recruitment, outreach and retention activities to identify, attract, retain, and serve TRiO‑SSS students; provide program information to campus students, staff, faculty and the local community.
- Prepare and deliver workshops on TRiO‑SSS program, academic success, time management, study skills, financial literacy, FAFSA applications, career development, etc., to help students learn about the program and prepare for success.
- Assist students in filling out FAFSA applications, provide financial aid and financial literacy information as applicable.
- Receive guidance, training, and mentoring from professional personnel and participate in professional development opportunities.
- Assist TRiO‑SSS personnel in representing the program to internal and/or external constituencies and advising student organizations related to the target population.
- Assist TRiO‑SSS staff with program and travel activities, campus tours of four‑year colleges, cultural events, and student leadership opportunities.
- Proficiency in Microsoft Office (Word, Excel, One Drive, SharePoint, Teams) and ability to learn data management systems such as Banner, Lobo Web, Student Hub, UNM Canvas, and Student Access TRiO‑SSS student records management system.
- Maintain thorough and accurate records of all services provided throughout the year.
- Report to TRiO‑SSS Director.
- Maintain a professional and ethical relationship with students, staff, and faculty.
- Perform miscellaneous job‑related duties as assigned to fulfill TRiO‑SSS grant objectives and goals.
Tuesday – Thursday (part‑time .50 FTE).
Conditions of Employment- All regular, non‑temporary positions are represented by a labor union and subject to the US‑UNM Collective Bargaining Agreement.
- Bachelor’s degree (no prior experience required).
- Completed degree(s) from an accredited institution may be substituted for experience on a year‑for‑year basis.
- Excellent experience supporting people in an educational setting or customer service skills.
- Experience working with low‑income and/or first‑generation diverse populations.
- Ability to connect with students…
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