Field Service Technician II

• Higher level relevant degree may substitute for experience.

If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! The Field Service Technician III is a senior-level position that involves performing expert-level technical maintenance, repair, and support for complex systems. This role requires advanced diagnostic skills, leadership abilities, and the capacity to manage field projects independently.

The technician will also play a key role in developing training materials and protocols for both customers and internal teams.

The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4

ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries.

• Perform expert-level maintenance and repairs on complex aerospace and defense systems.
• Independently manage field service projects, ensuring timely and accurate completion.
• Diagnose and resolve the most challenging technical issues.
• Lead and mentor junior and mid-level technicians, providing technical guidance and support.
• Develop and deliver advanced training programs for customers and internal teams.
• Maintain accurate and detailed records of all field activities and equipment status.
• Ensure strict compliance with safety standards and industry regulations.
• Oversee inventory management for spare parts and tools.
• Generate comprehensive technical reports and present findings to stakeholders.
• Travel extensively to customer sites, potentially including international locations.

• High school diploma or GED equivalent.
• 3+ years of experience as a technician or in a related field.
• Higher level relevant degree may substitute for experience.
• Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals, and/or publications.
• Progressive experience using troubleshooting techniques.
• Thorough understanding of electrical wiring concepts.
• Ability to frequently travel outside the continental US, typically for extended periods of time.

• Associate's degree in a related field of study.
• Experience with FCC or FCC General Radio Operator License (GROL).
• Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
• Basic understanding of Spectrometer, Oscilloscope, and/or Pitot Static equipment gauges.
• Background in the Aerospace and Defense Industry, the US Department of Defense, or US Military.
• Experience in leading technical teams or projects.
• Strong presentation and communication skills.

• Ability to lift up to 50 lbs regularly.
• Ability to stand and walk for extended periods during the work shift.
• Hand and finger dexterity to work with small mechanical components and tools.
• Ability to work in a noisy environment with potential exposure to hazardous materials.
• Ability to travel frequently to customer locations, sometimes on short notice.
• Ability to work in a combination of office and field environments.
• Ability to read detailed technical manuals, schematics, and computer screens.
• Ability to inspect and troubleshoot equipment and systems accurately.
• Ability to hear and understand spoken communication in noisy environments, such as industrial sites or construction areas.
• Ability to detect auditory signals from machinery or equipment, which may indicate issues.
• Ability to navigate various work environments, including climbing ladders, crawling in confined spaces, and working at heights.
• Ability to drive or operate a vehicle for frequent travel to customer locations.
• High level of accuracy and…