Esthetician

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• Base Pay $13.98 / Hour
• Job Category Winter
• Employee Type Plus Tips

As an Esthetician, you offer resort guests an opportunity to connect with the solitude of the valley and culture of Taos within the comfort of a serene spa. You pay attention to detail and ensure you put a personal touch that says every guest is special. You have the knowledge and ability to perform facials and body services that meet the guidelines and expectations as laid out by the Spa Manager as well as within the guidelines established by your current licensure within the State of New Mexico.

You maintain the highest level of product knowledge and have a complete understanding of all spa services offered. You know the ingredients in products and can explain their benefits to guests and help answer any guest questions in a positive and professional manner.

As Blake Hotel staff you are knowledgeable about Taos Ski Valley, The Blake Hotel and The Spa and able to provide direction to guests to include packages offered, hours of operation, class schedules of The Spa & Fitness Center, mountain statistics and the adventurous offerings of our scenic surroundings. You try to remember unique things about each guest experience and reach out to them post-visit.

You are responsible for cleanliness in your designated treatment room and follow checklists to ensure room cleanliness between each guest as well as at the end of your shift.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Adheres to policies of Taos Ski Valley, Inc.
• Performs facials and body services that adhere to the established treatment protocols while fulfilling guest’s unique expectations
• Performs all treatments on services menu based upon current licensure
• Assesses contraindications of guest that may require modification of the service or prevent the service from taking place
• Meeting guests’ needs through engaging in active listening from guest pick-up to drop-off
• Cleans and disinfects all equipment and treatment room daily
• Recommend products and after-care for at-home support
• Suggests to guests’ other beneficial treatments offered in the spa
• Begin and end all treatments on time
• Work assigned schedule and arrive and depart from shift on time
• Ensures that work areas are clean and set according to procedures
• Informs Spa Director/Manager or other management personnel about product and or maintenance needs.
• Attends all scheduled meetings
• Attends scheduled professional training
• Reports any incidents or accidents to a member of the management team
• Other duties as assigned

Personal

Skills:

• Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values
• Provides a guest experience that exceeds the guest’s expectations
• Ability to gracefully and humbly accept criticism and opportunities for growth
• Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment
• Ability to build positive rapport with the guests through personable interactions
• Willingness to learn and ask for help and/or clarification

Qualifications/Knowledge:

• High School Diploma or GED preferred
• Customer service experience, preferably in a spa and or salon
• Growing knowledge of spa treatments/services and skincare technologies and tools
• Literacy in skin types, widely used skincare ingredients and chemicals, skin conditions and medications effecting and or used for the skin
• Ability to explain various treatments/services and educate guests on skin health and at-home skin care
• Must be able to manage time, maintain an organized work space, and be able to handle a variety of duties simultaneously
• Must have a professional manner, use discretion with guests and other staff, and have a polished appearance while…