Medical Support Assistant; Front Office

$60,000 - $65,000 a year

Akicita Federal is seeking a dedicated and compassionate Medical Assistant to provide administrative support at the Jicarilla Service Unit in Dulce, NM. This role is critical in ensuring efficient patient care and clinic operations within a federally operated healthcare environment serving Native American communities.

• -Perform routine clinical tasks under the direction of a physician or licensed healthcare professional
• -Prepare patients for examinations, take vital signs, and record patient history
• -Administer injections and immunizations as directed
• -Assist providers with procedures and specimen collection
• -Maintain examination rooms, equipment, and supplies in a clean and ready state
• -Document patient care in the Electronic Health Record (EHR)
• -Provide patient education and instructions per provider orders
• -Coordinate patient flow to ensure smooth and efficient clinic operations
• -Perform administrative duties such as scheduling, updating records, and responding to inquiries
• -Comply with all infection control, safety, and confidentiality policies and procedures

• -High School Diploma or GED
• -Completion of a Medical Assistant training program (Certificate or Diploma)
• - Certified or Registered Medical Assistant preferred (CMA, RMA, or equivalent)
• - Basic Life Support (BLS) certification (must be current and valid)
• -Minimum of 1 year of experience in a medical clinic or hospital setting preferred
• -Experience with Electronic Health Records (EHR) systems (e.g., RPMS, IHS EHR) is a plus
• -Must pass a federal background check and drug screening
• -Strong interpersonal and organizational skills with cultural sensitivity

• -Paid Federal Holidays (11 per year)
• -Paid Sick Leave and Paid Time Off (PTO)
• -Health, Dental, and Vision Insurance
• -401(k) Retirement Plan