Hotel Manager

About Mountain Ridge Cabins & Lodging

Mountain Ridge Cabins and Lodging is situated in the quaint small town of Hatch, Utah. We are located 30 minutes from Bryce Canyon, 50 minutes to Zion, and 1.5 hours away from more than 10 national parks, scenic areas, and national monuments. Our family‑owned and operated property includes 24 luxury style cabins/rooms, a full‑service bar/restaurant, and a coffee shop throughout the town of Hatch.

Properties are open seasonally from May through October and we are recruiting for the Summer 2026 season. We offer a great work environment, competitive pay, and individual room employee housing.

Job Title:

Hotel General Manager (Seasonal – April–October)

Location:

Mountain Ridge Cabins & Lodging, Hatch, UT (25 min to Bryce Canyon, 50 min to Zion)

Job Type: Full‑time, Seasonal April‑November (option to extend)

Salary: $3,500 a month + end‑of‑season bonus and performance incentives

Start Date:

April 1

The General Manager will oversee daily property operations, ensure high standards of guest service and facility maintenance, manage staff and budgets, and act as the primary on‑site leader. This hands‑on role includes front desk and housekeeping duties as needed and requires availability for guest emergencies.

• Supervise and lead front desk, housekeeping, maintenance, and seasonal staff; set clear expectations and monitor performance.
• Create schedules, delegate tasks, and train staff in company standards and procedures (including deep‑cleaning and room inspections).
• Work 4–5 front desk shifts weekly (check‑ins, check‑outs, basic laundry and room inspections).
• Manage purchasing, inventory, budgets, cost control and basic financial reporting.
• Inspect facilities regularly; enforce health, safety, and cleanliness standards.
• Coordinate maintenance, repairs, renovations, and vendor relationships.
• Handle guest relations: welcome guests, resolve complaints, and ensure an outstanding experience.
• Manage employee housing (5 units + up to 5 RV sites), check‑ins, and housing logistics.
• Be on‑call for guest emergencies and late check‑ins; fill in for staff shortages as needed.

• 3+ years hospitality or lodging management experience (seasonal property experience a plus).
• Strong leadership, communication, and problem‑solving skills.
• Basic financial literacy and experience with scheduling and inventory control.
• Ability to perform hands‑on tasks and work varied shifts.
• Valid driver’s license; reliable transportation preferred.
• Comfortable living onsite for the season; pets negotiable with deposit.
• Ability to drive golf cart throughout property.
• Ability to lift 50 lbs.

• Competitive pay plus end‑of‑season bonus tied to property performance, standards, and staff retention.
• Onsite housing included for Management role (private studio or RV site) with laundry and high‑speed Wi‑Fi provided.
• 50% staff discount at on‑property Saloon and Coffee Shop.
• Access to world‑class national parks, trails, lakes, and ATV routes.
• Supportive, family‑style work environment.

$3,500 a month + end‑of‑season bonus and performance incentives.

Mountain Ridge Cabins & Lodging is an equal opportunity employer.