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VIP Host Reservations Specialist — Luxury Casino
Job in
Mescalero, Otero County, New Mexico, 88340, USA
Listed on 2026-07-18
Listing for:
Inn of the Mountain Gods Resort and Casino
Full Time
position Listed on 2026-07-18
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
The VIP Host Reservations Agent at Inn of the Mountain Gods Resort and Casino handles inbound reservation requests from high‑value patrons, ensuring accurate hotel bookings and coordinating dining and resort amenities. Using Synkros and Visual One, you manage reservations and player data to support revenue growth and guest satisfaction.
Responsibilities include maintaining CRM records, responding to guest inquiries with a premium service mindset, and collaborating with Casino Hosts and Hotel
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