Front Desk Clerk- RV Resort

Angel Fire Resort is seeking a Front Desk Clerk to work at our RV Resort this summer. This position will assist guests with reservations and RV inquiries, maintain the gift shop, ensure transactions are done properly, and work with outside grounds associates and management to keep the RV Resort operating smoothly. We are looking for an applicant with strong computer skills and the ability to learn quickly.

The successful candidate will be passionate about providing excellent customer service and will have attention to detail.

Base Pay: Starts at $14/hr

Employee Type:Hourly, non-exempt

Job Category:Part time, Seasonal

Leadership Responsibilities:No

Required Certs or Licenses:Driver’s License

Attendance:Regular, predictable, punctual, and in-person attendance is essential, includes weekends and holidays as scheduled

Estimated start date:Now hiring

Typical Shift:8am-4pm

Environment:This is a mostly indoor position, with some outside tasks

Essential Duties and Responsibilities include the following:

(other duties may be assigned)

• Greets, registers, and assigns sites to RV Resort guests.
• Rings up transactions and collects payment from guests.
• Instructs guests on how to get to their site locations & where to park.
• Provides pertinent information about the RV Resort and AFR amenities.
• Receives and transmits telephone messages.
• Answers inquiries pertaining to AFR services; registration of guests; and shopping, dining, resort activities, entertainment, and travel directions.
• Keeps records of site availability and guests' accounts.
• Makes and confirms reservations.
• Posts charges such as site, food, liquor, or telephone, to ledger.
• Assists guests and groups in making reservations at other AFR amenities.
• Communicates with housekeeping and building maintenance to facilitate customer needs.
• Assists the Lodging Manager with coordinating special events by participating the development, planning, and execution of the events.

Angel Fire Resort is a top year-round mountain resort destination in New Mexico. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Employees come from all over the world for our winter and summer seasons, which makes for a unique and diverse team to work with.

Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors–including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more.