Director, B2C Travel Insurance

Overview

Join AXA Partners as our Director of B2C Travel Insurance – Drive Growth, Innovation, and Customer Success! Are you a strategic eCommerce leader passionate about transforming travel insurance sales through digital channels? Do you thrive on leading teams, leveraging data, and pushing innovative marketing strategies? We want you to spearhead our B2C growth and make a real impact on millions of travelers!

• Lead and inspire a high-performing team to accelerate B2C travel insurance sales, aiming for double-digit growth.
• Manage and optimize the full eCommerce platform, improving customer journey, funnel performance, and overall user experience.
• Develop and implement data-driven strategies, including A/B testing, analytics, and continuous optimization.
• Oversee digital acquisition channels such as SEO, paid media, social media, and affiliate marketing, ensuring maximum ROI.
• Collaborate with cross-functional teams globally to align product offerings with market needs and regulatory standards.
• Manage vendor relationships, develop affiliate strategies, and drive innovative growth initiatives.
• Monitor performance metrics, refine pricing and promotions, and adapt quickly to market trends.
• Foster an entrepreneurial mindset within your team, encouraging ownership, agility, and continuous learning.

• 7+ years of leadership experience in digital sales, marketing, or eCommerce roles.
• 15+ years of comprehensive experience in eCommerce, with a strong grasp of the latest trends and best practices.
• Expertise in SEO, SEM, social media marketing, and traffic acquisition platforms (Meta, Google, Bing, etc.).
• Proficiency with analytics tools such as Google Analytics and experience in A/B testing and data-driven decision making.
• Strategic thinker with excellent communication, presentation, and motivational skills.
• Ability to adapt swiftly to change, prioritize effectively, and lead with discipline and confidence.

• Salary range: USD $120,000 - $160,000 Annually
• Annual Company & Performance based discretionary Bonus
• 20 days Annual Leave (rising to 25 days based on length of service)
• 8 Paid Company Holidays
• Medical, Dental, Vision and Life Insurance
• HSA, FSA and HRA available + Employer Contribution
• 401(k) Pension Plan & Employer match
• Paid Parental Leave
• Education Reimbursement
• Hybrid Work/Open to remote
• For more information about benefits, ;

To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr