On-Site Network Field Engineer Smart Hands

Location: [Insert City, State/Country] – On-site

Job Type: Contract / Freelance / Dispatch (Task-based)

Compensation: [Insert Rate, e.g., $30 - $50] USD per hour

We are looking for a reliable, hands-on Network Field Engineer to assist with an on-site network break-fix and troubleshooting dispatch. The ideal candidate will act as our "Smart Hands" on the ground, working closely with a remote Network Operations Center (NOC) or Level 3 Engineering team to isolate, diagnose, and resolve hardware and connectivity issues.

• Hardware Troubleshooting
  :
  Diagnose and replace faulty network components, including routers, switches, firewalls, and power supply units (PSUs).
• Smart Hands Support
  :
  Serve as the eyes and ears on-site for remote network engineers, performing power cycles, checking LED status lights, and verifying physical connections.
• Cabling & Patching
  :
  Inspect, trace, test, and re-patch copper (Cat5e/Cat6) or fiber‑optic cabling to resolve physical layer connectivity failures.
• Console Access
  :
  Connect a laptop via console cable to network devices to provide remote engineering teams with direct CLI access for configuration and diagnostics.
• Testing & Validation
  :
  Verify that network services are fully restored by performing basic ping and trace route tests before leaving the site.

• Required Tools
  :
  Must bring a laptop with an active internet connection (tethering/hotspot), a console cable (RJ45 to USB or Serial), and basic IT hand tools (screwdrivers, snips, velcro/zip ties).
• Communication
  :
  Must have a smartphone with an active messaging/calling app (such as Whats App or Microsoft Teams) to maintain real‑time communication with the remote support team.
• Professionalism
  :
  Adhere to all on-site safety, ticketing, and check-in/check-out reporting protocols.

• Strong understanding of basic networking concepts (TCP/IP, routing, switching, VLANs) and physical infrastructure.
• Experience working with major enterprise hardware vendors (e.g., Cisco, Juniper, Fortinet, HPE, Aruba).
• Ability to work independently under the guidance of remote technical leads.
• Must be locally based in the target area with immediate or flexible availability for dispatch.