Consultant | Infra_ToolAdministration-ITSM | ServiceNow

Location: Aztec

Company

Description:

IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description:

Job Title:

Service Now IRM Architect
Work Location & Reporting Address:
Albuquerque, NM 87107 (full onsite)
Vendor Rate: **
* Contract duration: 12 months
Target

Start Date:

01 Jul 2026
Does this position require Visa independent candidates only? Yes

Interview Process (Is face to face required?) MS Teams

Job Details:

Minimum years of experience required: 6+ years of Service Now experience
Must Have

Skills:

Proven experience designing and deploying IRM modules end to end.
Nice to Have

Skills:

Hands-on experience with or strong exposure to the Operational Resilience module

Detailed

Job Description:

We are seeking an experienced Service Now IRM (Integrated Risk Management) Architect to lead the design, implementation, and enhancement of enterprise-wide IRM solutions on the Service Now platform. The ideal candidate should have strong expertise in Risk Management, Policy & Compliance, Audit Management, Third-Party Risk Management (TPRM), and Operational Resilience.
The architect will be responsible for defining solution architecture, establishing governance standards, overseeing integrations, ensuring platform scalability, and delivering risk and compliance solutions aligned with business, regulatory, and operational resilience requirements. This role will work closely with business stakeholders, compliance teams, auditors, security teams, and technical teams to build and maintain a robust Service Now IRM ecosystem.

Key Responsibilities:

"Lead the design and implementation of Service Now IRM solutions.
"Architect and deploy Risk Management, Policy & Compliance, Audit Management, TPRM, and Operational Resilience modules.
"Define IRM roadmaps, governance standards, and best practices.
"Conduct solution design workshops and review business requirements.
"Create architecture and technical design documentation.
"Guide development teams during configuration, development, and deployment activities.
"Design and oversee integrations with enterprise systems.
"Implement Operational Resilience capabilities, including business service mapping, dependency modeling, resilience testing, and impact tolerance assessments.
"Perform architecture reviews, code reviews, and platform performance assessments.
"Support risk, audit, and compliance reporting requirements.
"Collaborate with stakeholders to drive process improvements and automation initiatives.

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EEOC

Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.