System Administrator

Location:

Albuquerque, NM 87109

Required work schedule: (not a remote or hybrid position)- Monday to Friday: 8:00 AM to 5:00 PM
- Evenings and weekends as needed

Please note that this schedule is subject to change as needed.

As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being:

Comprehensive Medical, Dental, and Vision Insurance Paid Short-Term Disability, Life Insurance, and AD&DHoliday Pay, Vacation, Birthday, Floating Holiday & Sick Leave Tuition Reimbursement for Professional Development
401(k) Plan with Employer Match Pension Plan for Long-term Security Exciting Opportunities for Career Advancement Overall Job Purpose At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community. Each team member is expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth, contributing to our vision of empowering lifelong achievement through better banking.

While specific responsibilities vary by role, every position carries universal expectations aligned with its level of responsibility and authority across the organization.

As a System Administrator at Sandia Area, you are responsible for delivering excellent service while maintaining personal accountability in your actions and behaviors. By prioritizing member satisfaction and operational efficiency, you directly contribute to the organization’s mission of strengthening financial well-being for our members and community. You are entrusted to uphold our values in every interaction, ensuring trust, accuracy, and a focus on service excellence.

Reporting directly to the Lead System Administrator, the System Administrator I is responsible for designing, building, and implementing virtual and physical server infrastructure both on premise and in the cloud. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all systems to dynamically address the needs of a growing enterprise. Further, the system administrator must stay apprised of updates available for systems and deploying them within policy guidelines.

Duties and responsibilities

Technical Oversight & Review Maintain and support all credit union servers, physical and virtual environments. With guidance, document changes and maintain security on the systems to Sandia Area standards.

Maintain user accounts on networks and applications. Ensure proper permissions are established within the network operating systems.

Control and implement new servers and related software, ensuring that software is operating on the most current release versions. Seek guidance and research business impact prior to deploying new software.

Install hardware and software patches/updates on a regular basis to keep the credit union's security posture high. Identify better approaches to implement security.

Review and assess system security architecture to ensure a practical and secure design is implemented.

Run and schedule scripts to automate reporting and other processes (Powershell, Bash, Ansible, OpCon, etc.).Update, modify, and optimize GPO's as necessary.

Ensure critical backups are successful and useable; work with backup vendor on any issues.

Vendor Support Effectively engage with external vendors to identify, evaluate, and implement solutions for complex IT support challenges.

Coordinate vendor relationships to ensure timely resolution of issues, manage service level agreements (SLAs), and escalate concerns when necessary.

Strong negotiation and communication skills are essential for ensuring vendors meet the needs of the credit union and align with…