Branch Manager

Frank's Supply Company is a major supplier of construction tools and equipment with our focus on both sales and rental. We are currently seeking a qualified Branch Manager for our Los Alamos, NM location.

The branch manager oversees the day to day activities for the store, including, sales, warehousing, purchasing, pricing and customer relations. It is primarily through this position that we demonstrate our commitment to achieve customer service excellence. This position is responsible for performing customer service tasks in accordance with company business practices and in the professional manner required to build market share and maintain repeat business with our valued customers.

• Assumes overall responsibility for profitability of the branch. Oversees all branch sales, warehousing, pricing, accounting and customer relations.
• Approves, within budgetary limits, all branch office expenditures for purchase of supplies and equipment.
• May perform the duties of an Outside Salesperson as outlined in the job description for the position.
• Prepares budget and sales forecasts for management.
• Handles important customer complaints and service problems.
• Assumes responsibility for the physical plant and maintenance.
• Attends and participates in company meetings, industry conferences and conventions.
• Performs duties inherent in all supervisory positions.
• Must be able to identify, evaluate, and assimilate information before making quality decisions
• Participate in personal development including activities as directed by management which can include:
  • Attending department and company meetings
  • Attending computer software seminars
  • Attending vendor and other training courses as approved by management; use self-instructional materials available
  • Read trade, vendor and other product or services materials
  • Keep informed about company plans, marketing and sales goals, promotions and related materials, policies and procedures
  • Other training courses approved by management
• May prepare special reports for management.
• Perform special projects, participate on project teams, and other tasks as assigned by management
• Specific items the Branch Manager is responsible for include:
• Dispatching and scheduling pick-ups and deliveries
• Managing Employee time off and overtime
• Receiving inventory; stay current on payables and ensure we receive early pay discounts
• Keep basket tickets from building up; ensure they are processed daily
• Conducting ongoing training and cross-training for all employees
• Communicating regularly with Service Manager to service equipment timely and maintain fleet
• Ensure annual inspections are current for all rental equipment as well as semi-trucks
• Stay current on open order report
• Ensure all clerical activities are happening on a regular basis including but not limited to balancing cash drawer, making bank deposits, and checking the mail box
• Issuing necessary credits and filling out paperwork for vendor claims timely
• Communicating and executing transfers timely
• Interviewing, hiring, disciplining, and terminating staff as needed in conjunction with Human Resources
• Participating in Affrative Action and other necessary training via Human Resources
• Writing POs for Type 08 expenses items timely
• Staying current on work orders and sales orders
• Setting minimum and maximum inventory levels, performing cycle counts, and managing inventory in conjunction with purchasing
• Assisting Corporate Fleet Manager with evaluation of rental equipment and transfers as necessary
• Communicate with Accounts Payables on buy out purchases and other credit card usage

• Sitting for extended periods of time
• Good eyesight
• Good hearing
• Noisy environment must not be…