Children's Snowsports Manager

Description

• Job Category Winter
• Employee Type Hourly position

The Children's Snow sports Manager is responsible for leading the overall guest and employee experience, safety, operational performance, and financial success of Taos Ski Valley's Children's Snow sports School. This position provides leadership and direction for children's ski and snowboard programs and ensures experiences are safe, engaging, age-appropriate, and consistently delivered at a high level.

The Manager leads and develops the Children's Snow sports team while overseeing daily operations, instructional quality, staffing, training, program development, guest service, and financial performance. This position works closely with the Director of Snow sports and other resort leaders to continually elevate the experience for children, families, and employees.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Lead the daily and seasonal operations of the Children's Snow sports School, including program quality, safety, guest experience, employee experience, and financial performance.
• Oversee children's group and private lessons, local and seasonal programs, specialty offerings, childcare, sales, and associated support operations.
• Recruit, hire, schedule, coach, develop, evaluate, and retain a high-performing team. Develop supervisors and emerging leaders through clear expectations, feedback, accountability, training, and professional growth opportunities.
• Oversee and develop the supervisory team responsible for key areas of Children's Snow sports, including rentals, childcare, Pre-K, operations, specialty programming, administration and payroll, training, and scheduling. Ensure supervisors have clear expectations, accountability, and support in leading their respective areas.
• Foster a positive, inclusive, and professional employee culture focused on safety, teamwork, guest service, development, and accountability.
• Lead a strong culture of safety and ensure appropriate child supervision and accountability, child protection practices, background checks, emergency procedures, incident response, and compliance with applicable policies and regulations.
• Partner with Snow sports leadership and training staff to implement training strategies and maintain high standards for instruction, teaching methodology, employee development, guest service, and PSIA/AASI standards.
• Maintain a visible presence in daily operations both in facility and on mountain to monitor program quality, coach employees, engage with children and families, gather feedback, and resolve guest concerns.
• Manage budgets, staffing, labor, revenue, expenses, productivity, and key performance indicators to achieve established operational and financial goals. Use forecasts and business levels to make appropriate operational adjustments.
• Work closely with the Administrator/Payroll Supervisor to ensure payroll is completed accurately and on time, including reviewing timecards, resolving discrepancies, and ensuring employee hours are properly recorded.
• Evaluate existing programs and recommend new or improved products and experiences based on child development principles, guest and employee feedback, operational performance, industry trends, and business opportunities.
• Maintain the quality, safety, organization, and appearance of Children's Snow sports facilities, teaching terrain, equipment, signage, and operational areas.
• Collaborate across Snow sports and resort departments to provide a safe, seamless experience for children, families, and staff.
• Partner with the Director of Snow sports on annual planning, pricing, staffing, financial goals, program development, and the continued evolution of Children's Snow sports.
• Stay current on industry trends and best practices and serve as an engaged member of the Snow sports leadership team, supporting broader Snow sports operations as needed.
• Maintain reliable attendance and flexibility based on operational and business needs.
• Perform other duties as assigned.

• Strong, approachable leader with the ability to motivate, develop, delegate, and hold employees accountable.
• Excellent interpersonal communication,…