Retail Manager - Glorieta Camps

Retail Manager – Glorieta Adventure Camps

Location:

Glorieta, NM. On-site. Full Time. Year-round.

Compensation starts at $15.00/hour with overtime pay. On-site housing with utilities and appliances included. Medical coverage through CHM, employer-funded HRA, and pharmacy benefit plan – 100% paid by employer for employee and spouse. PTO – base amount of 20 days annually, sick leave, and volunteer time off. Retirement – After 1 year of employment, employer contributes 4% NEC and up to 4% matched.

Camp program and retail discounts, including a free session of camp annually, friends and family lodging options and use of camp facilities for personal gatherings. On-site meals for employee and family during the summer and special occasions. This is not a complete list of employee benefits, but a general overview.

Glorieta’s Guest Services team seeks an experienced food and beverage professional to oversee our diverse retail, vending, and concession operations. This position requires a strategic thinker who can drive revenue growth while maintaining exceptional guest experiences across multiple outlets.

• Manage vending + 10 merchandise and food service outlets with 6,000+ SKUs, ensuring proper inventory control
• Lead and develop a team of up to 12 seasonal summer employees
• Maximize revenue through strategic product mix, appropriate pricing, cost optimization, effective displays, and inventory management
• Drive revenue growth through innovative marketing and operational improvements
• Reduce cost of goods sold through strategic vendor negotiations and operational efficiencies
• Contribute to developing new retail/food concepts including restaurants, concessions, merch stores, and vending
• Work with the Accounting Manager and Director and the Guest Services Director to manage all financial aspects of the Retail department including cost analysis, P&L responsibility, and payment processing
• Ensure compliance with all food safety regulations and maintain proper certifications
• Conduct comprehensive inventory management and optimize ordering systems
• Build strategic relationships with suppliers and research cost-efficient alternatives

• Maximize retail operations to support guest groups and events on campus
• Develop strategic plans for retail expansion
• Lead cross-functional initiatives with Housekeeping and Food Service departments
• Conduct market research and forecast upcoming merchandise trends
• Implement continuous improvement strategies across all operations
• Maintain Serv Safe and NEHA Certifications and ensure all guidelines are followed
• Participate in 'All-Hands' calls and support overall organizational needs
• Plan and execute comprehensive End of Fiscal Year inventory
• Collaborate with Executive Leadership on long-term strategic planning

• Proven leadership ability with a positive and respectful management style
• Financial acumen and analytical capabilities
• Excellent negotiation skills and vendor relationship management
• Highly organized with exceptional attention to detail
• Proficiency in market analysis and trend identification
• Experience with Google Workspace, Microsoft Teams, and Salesforce
• Outstanding inventory management and logistics expertise
• Ability to scale operations efficiently during seasonal fluctuations
• Proven experience in retail and/or food service management
• Strong financial acumen with experience in budgeting and cost control
• Experience in new concept development and implementation
• Strong leadership abilities with a focus on team development
• Detail-oriented with strong organizational skills
• Background in inventory management and logistics
• Educational equivalent of an Associate’s Degree or 3 years of experience in the food service, retail, or camp industry in a similar capacity

• Compensation starts at $15.00/hour with overtime pay.
• On-site housing with utilities and appliances included.
• Medical coverage through CHM, employer-funded HRA, and pharmacy benefit plan – 100% paid by employer for employee and spouse.
• PTO – base amount of 20 days annually, sick leave, and volunteer time off.
• Retirement – After 1 year of employment, employer contributes 4% NEC and up to 4% matched.
• Camp program and retail discounts, including a free session of camp annually, friends and family lodging options and use of camp facilities for personal gatherings.
• On-site meals for employee and family during the summer and special occasions.

Submit a resume. This Job Description is not a complete description of all that is necessary to do one's job. Also, all camp employees are expected to do what it takes to work as a team, even with other departments, to serve guests. This is not only an expectation, but a value that we hold to as an organization.