Cafe Retail Sales Associate - Rock Shop

Location: Tejon

## Cafe Retail Sales Associate - Rock Shop Apply locations:
Hard Rock Hotel & Casino Tejontime type:
Full time posted on:
Posted Todayjob requisition :
R8616

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site:
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* Job Description:

**** The Retail Sales Associate is responsible for being the ultimate guide through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience. As a Retail Sales Associate (RSA), you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician.
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* Essential Job Functions:

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* ** Greets guests, answers the phone, and answers questions accurately and politely.**
* ** Makes proficient sales transactions using a point-of-sale system; handles cash and other forms of payment; maintains proper cash drawer balances.**
* ** Directs guests to different areas of the property.**
* ** Demonstrates impeccable product knowledge by determining guests’ needs through actively engaging in conversations with them and informing guests of product features and benefits.**
* ** Uses proven suggestive selling techniques (ie. Related items, higher-quality items, transitional phrases).**
* ** Maintains a clean and organized store; maintains proper product stock levels through retail pulls and inventories.**
* ** Displaying Retail product through Hard Rock’s visual display standards.**
* ** Performs opening, closing, and side duties including but not limited to; cleaning glass, polishing brass, sweeping and vacuuming, folding products, etc.**
* ** Assures the complete satisfaction of each and every guest by creating memorable experiences.**
* ** Attend and participate in meetings, completing follow-up as assigned.**
* ** Perform work regularly and predictably.**
* ** Responsible for cleaning and sanitizing work and public spaces.**
* ** Other duties as assigned.
**** QUALIFICATIONS
* ** This knowledge and these abilities are typically acquired through two months of on-the-job training or related experience.

SKILLS
* Strong leadership and interpersonal skills
* Excellent interpersonal, oral and written communication skills.
* Meticulous, organized and accurate
* Extreme confidentiality.
* Familiarity with a variety of computer systems and applications.
* Be flexible to work varying shifts and time schedules as needed.
* Communicate effectively with all levels of employees and guests.
* Manage multiple details and tasks concurrently in a changing environment.
* Able to work effectively in a team environment.
* Analyze and think about how possible solutions impact on the entire operation.
* PHYSICAL DEMANDS
* Ability to stand and sit for extended periods of time.
* Ability to walk distances.
* Ability to lift 30 to 40 lbs.
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.### Why work here?

Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you!
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