Customer Service Associate

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; replenish stock in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Perform other duties as assigned.

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we provide an Employee Assistance Program, retirement plans, educational assistance, and more.

We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and we make all employment decisions without regard to any protected status. We comply with the Americans with Disabilities Act and applicable state EEO laws. This job specification does not constitute a contract of employment and may be modified to meet evolving business needs.

Employment type:

Part‑time (at‑will).

Location:

921 State Highway 17, Chama, New Mexico 87520.