Commercial Account Manager - WaFd Insurance

MinUSD $21.16/Hr.MaxUSD $33.66/Hr.

Job Summary Wa Fd  Bank is looking for a
Commercial Lines Account Manager for our
Carlsbad office. This position is salaried with both benefits and bonuses after a probationary period. There are no sales quota or goals, however, the position will write new business that is too small to have a Commercial Producer assigned to it. Along with the key functions listed below, each position will be expected to uphold the value that WaFd Bank places on
simply being kind when servicing our co‑workers and WF clients.

• Responsible for managing a commercial lines book of business and assisting two producers with their accounts.
• Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Managing the commercial book entails:
• Order changes to current policies.
• Order and review renewals for accuracy.
• Re‑market policies, as agreed upon.
• Market new business with contracted carriers and brokerages.
• Perform coverage reviews.
• Generate proposals for new business and renewals.
• Issue certificates and evidences.
• Report losses and follow‑up with the client.
• Document electronic file completely and thoroughly.
• Utilize agency's latest technology to perform tasks.
• Invoice policies when necessary.
• Review and process audits.
• Other duties assigned.

• Experience in all aspects of servicing commercial accounts (billing, endorsements, certificates, etc.) as well as marketing both new business and renewals.
• Three years of Commercial Insurance experience in both sales and servicing of commercial accounts.
• P&C Insurance License preferred, but not required.

• Paid time off for vacation, sick days and holidays.
• Health insurance.
• Stock options.
• Bonus programs.
• 401(k) plan.
• Paid parental leave.
• Life and AD&D insurance.
• Long‑term disability.
• Tuition reimbursement.
• Employee assistance programs.
• Pre‑tax health and dependent‑care spending plans.

We are committed to Equal Employment Opportunity and Affidavit Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment.

WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at .

EEO Policy Statement – WaFd Bank

Know Your Rights:
Workplace Discrimination is Illegal –  for more information.

California Consumer Privacy Act (CCPA) 2025.