Auto Sales Advisor

Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot.

o Greet Members and answers incoming phone calls.

o Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles.

o Perform a professional delivery of new & used vehicles.

o Assist Members/Customers in resolving mechanical and other issues related to purchased vehicles.

o Research, recommends, locates and sells brokered new and used vehicles, as needed.

o Compare different vehicles to facilitate the member’s purchase of their desired vehicle.

o Demonstrate and Sell vehicles displayed on the auto buying center lot.

o Meet with Members to research and analyze their desired vehicle(s).

o Organize and arranges timely transportation for brokered vehicles.

o Evaluate and recommends appropriate financing for Members when needed.

o Prepare paperwork for the sale of the vehicle and loan.

o Arrange installation of aftermarket items purchased by Members in a timely manner.

o Sell mechanical breakdown warranties, guaranteed auto protection coverage, perma plate and other vehicle related items.

o Collect trade-in titling documents and obtain loan payoff information.

o Gather member information for submission of loan applications.

o Collaborates with Sales Manager to provide trade-in pricing.

o Ensure maximum flexibility to assist in a variety of functions as necessary.

o Record and maintain Sales Force information and use it to produce sales.

o Implements new CUSO/Credit Union related products and services with other employees of RCU Auto Services as needed.

o Organize, schedule and arrange the transport of vehicles for reconditioning.

o Conducts seminars as needed.

o Provides feedback on marketing efforts.

o Visits branches/departments to promote the RCU Auto Center location & services.

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

• 25th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Recognized by Newsweek as one of “America’s Best Credit Unions 2026”
• Awarded a 5-Star Bauer Rating
• Recognized by Newsweek as one of “America’s Greatest Midsize Workplaces 2026”
• Top Corporate Philanthropists (#24) – San Francisco Business Times
• Voted Best Places to Work in the North Bay
  20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.

• Knowledge of types and accessories on automobiles.
• Excellent services skills.
• Skill in the operation of personal computers with office software and printers.
• Skill in the operation of modern office equipment.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively sell automobiles and/or other vehicles.
• Ability to process vehicle sales paperwork.
• Ability to coordinate a variety of activities simultaneously and prioritize work.
• Ability and knowledge to sell automobile accessories, mechanical breakdown warranties, guaranteed auto protection (GAP), and Perma Plate
• Ability and desire to work in a team…