Director of Sales – Maintenance
Listed on 2026-09-10
-
Sales
Operations Management -
Management
General Management, Operations Management
Overview
The Director of Sales, Maintenance is responsible for leading the strategic growth and expansion of Pattison ’s Maintenance and Facility Services business across North America. This role serves as a strategic sales leader focused on expanding Pattison ’s footprint within Facilities, Retail Operations, and Maintenance organizations at major national accounts. Reporting directly to the Chief Revenue Officer (CRO), this role is responsible for driving profitable recurring revenue growth through preventative maintenance, reactive service solutions, and expanded retail image management programs, while helping to develop the future Maintenance Sales organization across North America.
OverviewThe Director of Sales, Maintenance is responsible for leading the strategic growth and expansion of Pattison ’s Maintenance and Facility Services business across North America. This role serves as a strategic sales leader focused on expanding Pattison ’s footprint within Facilities, Retail Operations, and Maintenance organizations at major national accounts. Reporting directly to the Chief Revenue Officer (CRO), this role is responsible for driving profitable recurring revenue growth through preventative maintenance, reactive service solutions, and expanded retail image management programs, while helping to develop the future Maintenance Sales organization across North America.
CoreBusiness Focus
- Preventative Sign Maintenance
- Reactive Service & Repair
- Scheduled Cleaning Programs
- Lighting Repair & Maintenance
- Night Audits & Site Inspections
- Retail Image Maintenance Programs
- Landscaping, Snow Removal, and Parking Lot Services
- Exterior Lighting & HVAC Coordination Services
Key Responsibilities Strategy & Growth
- Develop and execute the North American Maintenance sales growth strategy.
- Expand Pattison ’s maintenance footprint within existing and new customer relationships.
- Position Pattison a national retail image and facilities services partner.
- Expand preventative maintenance and recurring service programs.
- Develop scalable service models for multi-site retail accounts.
- Identify new retail facility service opportunities beyond signage.
- Build long-term sales strategy and organizational scalability.
- Develop executive-level relationships with Facilities and Maintenance decision-makers at major national accounts.
- Drive expansion of Pattison ’s role in protecting and enhancing retail brand image.
- Own Maintenance business CM 3% performance alongside revenue growth objectives.
- Evaluate outsourcing strategies and vendor partnerships to support scalability.
- Improve throughput, responsiveness, and operational scalability.
- Support the development of the future Maintenance Sales organization, including potential East and West Maintenance Sales Executives.
- Collaborate cross-functionally with Operations, Dispatch, Procurement, Finance, and Customer Experience teams.
- Perform other related duties as assigned.
- Maintenance and recurring revenue growth.
- CM 3% growth and profitability improvement.
- Expansion of preventative maintenance programs.
- Facilities and Maintenance executive engagement growth.
- Pipeline growth within national retail accounts.
- Vendor network effectiveness.
- Service response and completion metrics.
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred.
- 7+ years of progressive sales or business development experience, with at least 3 years in a senior or director-level role.
- Demonstrated experience in facilities services, maintenance, retail operations, or a related…
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