Field Service Engineer, L2

The Field Service Engineer Level 2 is an early‑career field technician responsible for performing basic electrical maintenance, inspections, and testing activities under supervision. This role represents the transition from apprentice‑level support to task ownership, with increasing responsibility for assigned work scopes and participation in more complex service projects.

• Perform visual and mechanical inspections on low‑ and medium‑voltage (480V-1200V) switch gear, switchboards, and circuit breakers.
• Identify wear, overheating, contamination, or mechanical issues and report findings to senior technicians.
• Perform cleaning and basic mechanical checks per established procedures.

• Conduct insulation resistance, continuity, voltage, and current testing under supervision.
• Assist with test setup, connection verification, and teardown.
• Record test data accurately for service reports.

• Perform visual inspections and basic maintenance on ATS, RPPs, and PDUs.
• Replace filters, verify indicators and alarms, and perform basic control checks.
• Escalate abnormal conditions to senior technicians or the Field Engineer.

• Assist with generator preventive maintenance including visual inspections and fluid checks.
• Support battery inspections, terminal checks, and basic voltage readings.
• Assist with load testing under direction.

• Support transformer tap checks, nameplate verification, and inspections.
• Assist with infrared (IR) scan preparation and documentation.
• Support cable terminations and grounding verification under supervision.

• Participate in equipment isolation, lockout/tagout (LOTO), and grounding activities.
• Verify zero‑energy states as directed.
• Participate in Job Hazard Analyses (JHAs) and on‑site safety briefings.
• Follow all safety requirements (NFPA 70E, OSHA) and customer site‑specific rules.

• Complete service reports, test sheets, and time documentation accurately and on schedule.
• Maintain accountability for tools, equipment, and materials.
• Communicate professionally with supervisors, team members, and customer personnel.

• High school diploma or GED required; technical school, military electrical training, or Associate's degree a plus.
• 1–2 years of electrical field service or industrial experience preferred.
• Working knowledge of electrical safety practices, including LOTO and arc‑flash awareness.
• Ability to read basic one‑line diagrams, wiring diagrams, and schematics.
• Valid driver's license and ability to travel as required.

• OSHA 10 or OSHA 30 certification.
• Manufacturer/OEM training on switch gear, breakers, ATS, generators, or UPS platforms.
• Prior apprentice or industrial maintenance experience.

• Working knowledge of meggers, clamp meters, multimeters, and torque wrenches.
• Understanding of LV/MV system configurations and grounding principles.
• Demonstrated adherence to safety policies and documentation standards.
• Willingness to learn, take direction, and follow established procedures.
• Clear written and verbal communication.
• Basic proficiency with Microsoft Office (Word, Excel) and mobile/field reporting tools.

• Multimeters, clamp meters, insulation resistance testers (meggers), and continuity testers.
• Torque wrenches, hand tools, and standard power tools.
• Mobile field service applications and document/reporting systems.

• Primarily field‑based at customer facilities including industrial plants, utilities, data centers, commercial facilities, and substations.
• Travel typically 40–60% depending on region and workload; may include nights, weekends, and emergency call‑outs.
• Work may be performed in confined spaces, on elevated platforms, in hot/cold environments, and around energized equipment per safety rules.
• Must be able to wear required PPE including arc‑rated clothing, hard hat, gloves, safety glasses, hearing protection, and fall protection as needed.

• Ability…