Advocate

Overview

The Advocate provides trauma-informed crisis intervention, personal and legal advocacy, life skills coaching, and peer counseling to shelter and non-shelter survivors of domestic violence and sexual assault. This position participates in a rotating on-call schedule for the crisis hotline, including nights and weekends, and responds to in-person crises within 15–30 minutes when required.

• Provide individual life skills training and refer clients to group life skills training opportunities.
• Coordinate with other CAV programs to provide referrals and case management for shelter and walk-in clients, including appropriate out-of-agency referrals to support clients in achieving safe, permanent housing and personal goals.

• Ability to work effectively in crisis situations, including intervention and de-escalation.
• Ability to collaborate in a team-based environment and provide support and information to peers.
• Strong organizational skills and ability to complete required documentation on time.
• Knowledge of or experience with conflict resolution practices.
• Experience working with multi-cultural populations.