Protective Services Manager $49,492-$64,576

Page 1 Effective January 2023
TAOS PUEBLO

JOB DESCRIPTION

JOB TITLE:

Protective Services Worker
PAY GRADE: E5
FLSA STATUS:
Exempt
DEPARTMENT:
Health & Community Services

REPORTS TO:

Health & Community Director
GENERAL

PURPOSE:

Provides social services and case management of children and families of Taos Pueblo.
This position description may not include all of the listed duties, nor do all of the listed examples include all tasks
which may be found or assigned to this position.

ESSENTIAL FUNCTIONS:

Receive child or elder abuse reports.
Conducts investigations into abuse allegations. Assess risk and safety to children and elders
while providing direct family-centered practice services; strengthening and preserving family
units.
Develop safety plans for children or elders who are determined to be unsafe.
Assists with protective services for children, including child removal, arranging foster care, and
permanent placements.
Develops case plans, if an investigation supports an administrative or judicial finding that the
minor or elder is in need of care.
Notifies family of investigation decision.
Testify in court to findings of the investigation and efforts made.
Evaluates family progress and communicates information to families and court.
Determine if Indian Child Welfare Act applies to situation.
Prepares reports of investigation for the Tribal Court; provides information of progress and
efforts of court orders.
Coordinates services with other providers and programs.

Page 2 Effective January 2023
Conducts medical case management activities for those in need.
Requests purchase orders for families in need of food, clothing, household items, to preserve
family unit.
Ensures all case files have appropriate and required documentation.
Assists clients in obtaining services and funding.
Maintains confidentiality of all privileged information.
Prepares or assists with the preparation of scheduled and/or ad hoc statistical and narrative
reports; performs basic information gathering and analysis and/or forecasting, as specifically
directed.
Performs other duties as assigned.
SUPERVISION EXERCISED:
N/A

MINIMUM QUALIFICATIONS:

Bachelor’s Degree Social Work, Human Services, Psychology or related field. Three years of social
work and case management experience working with children and families. Tiwa speaking
preferred. Master’s Degree preferred. Must be able to pass drug test and background check,
with NO prior convictions of any felonies.
Taos Pueblo reserves the right to exercise preference in hiring for qualified Tribal members/Indians in connection with all positions.
KNOWLEDGE, SKILL AND ABILITY:
Knowledge of Indian Child Welfare Act (ICWA).
Knowledge of department organization, functions, objectives, policies and procedures.
Knowledge of Taos Pueblo judicial system.
Knowledge of the effects and consequences of abuse and neglect.
Knowledge of case management and crisis intervention.
Skill in operating business computers and office machines, including in a Windows
environment, specifically Word, Excel, Access, and presentation software (such as
PowerPoint).
Database management skills.
Interviewing skills.
Skill in making effective decisions in emergency situations.

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