In Room Dining Coordinator; Part-Time

Position: In Room Dining Coordinator (Part-Time)
Four Seasons -  - 2 Canal St - Responsibilities:
Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guests order according to Four Seasons Standards;
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods;
Communicate guest orders including any special needs or requests to the kitchen using the hotels point-of-sales system;
Check completed kitchen orders with the guests original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality;
Properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.