PEGA onshore Development LEAD

PEGA Onshore Development Lead

Seeking a highly skilled PEGA Lead to lead the design, development, and implementation of enterprise-grade PEGA solutions. The ideal candidate will bring deep expertise in PEGA architecture, strong leadership skills, and proven experience in delivering digital transformation projects within the financial services sector.

• Solution Architecture & Design
• Define end-to-end PEGA application architecture aligned with Bank’s business and IT strategy.
• Lead the design of scalable, secure, and high-performing PEGA solutions.
• Ensure compliance with industry standards, banking regulations, and security policies.
• Technical Leadership
• Guide development teams in implementing PEGA applications, frameworks, and integrations.
• Provide mentorship and technical oversight to PEGA developers and system architects.
• Conduct code reviews, performance tuning, and best practice enforcement.
• Project Delivery
• Collaborate with business stakeholders to translate requirements into PEGA workflows and case management solutions.
• Drive digital transformation initiatives such as customer onboarding, loan processing, compliance automation, and risk management.
• Oversee solution deployment, testing, and production rollout.
• Integration & Innovation
• Design integrations between PEGA and core banking systems, APIs, and third-party applications.
• Explore emerging PEGA features (AI, robotics, decisioning, low-code automation) to enhance customer experience.
• Recommend innovative solutions to improve operational efficiency and reduce costs.

• PEGA Certified Lead System Architect (CLSA) certification (mandatory).
• Strong expertise in PEGA PRPC, case management, decisioning, and BPM.
• Experience in financial services or banking domain preferred.
• Proficiency in integration technologies (SOAP/REST APIs, MQ, Kafka, etc.).
• Solid understanding of cloud deployment (AWS, Azure, or GCP) and Dev Ops practices.

• Excellent communication and stakeholder management skills.
• Strong problem-solving and analytical abilities.
• Ability to lead cross-functional teams and manage multiple priorities.
• Passion for innovation and continuous improvement.

• Experience in retail lending (personal loans, home loans, auto loans) and/or collections/servicing.
• Understanding of dispute/complaint lifecycle:
• intake → triage → investigation → resolution → customer communication → closure → audit evidence.
• Exposure to servicing operations and exception handling (fee reversals, adjustments, refunds).