AmeriCorps Client Preparedness Coordinator

Description:

Service

Position Summary:



Ready to make a lasting impact in disaster recovery? We're seeking passionate individuals to join our team or serve with Ameri Corps. Natural disasters are increasing in size and frequency, and displacing over 15 million people each year. Hurricanes like Maria, Milton, Helene, and Ian disproportionately affect under-resourced communities, whose road to recovery often takes years to complete. SBP is dedicated to reducing the time between disaster and recovery, a process that includes helping individual homeowners and communities rebuild after a disaster.

Over the course of 10 months, you can help us rebuild homes, repair lives, and fortify families from reaching their breaking point. As an SBP Ameri Corps member, you can choose to directly assist in our construction and disaster deployment efforts or decide to play a crucial role in coordinating services to disaster survivors.

1. SBP prepares individuals, communities, and organizations to mitigate risk and speed recovery.

2. SBP shapes federal policy and system change and state and local disaster recovery programs to be more efficient and effective.

3. SBP builds resilient communities efficiently and effectively and shares our proven model and approach with others.

Client Preparedness Coordinators serve as liaisons between SBP's Prepare Program and Build Program by leading preparedness campaigns at assigned Operating Sites. As localized disaster preparedness experts, Preparedness Coordinators are tasked with executing community-wide preparedness engagements and working with SBP's past and current clients to increase their knowledge and capacity to make more informed disaster preparedness decisions.

Locations:

New Orleans, Louisiana

Essential Functions of Position:

• Deliver preparedness and disaster resilience trainings and execute community-wide engagement events at assigned Operating Sites
• Conduct outreach activities with the goal of developing partnerships to collaborate on preparedness and readiness initiatives and expand reach throughout the local community
• Accurately document and track records, including resource distribution, attendance/participation at engagements, post-engagement feedback, and outreach and partnership development with strong attention to detail through the use of software such as Canva, Google Sheets, Salesforce, and Form Assembly
• Work with Volunteer Coordinators to engage with previous volunteers and groups by regularly communicating about upcoming preparedness trainings and events
• Customize preparedness materials to be specific with local information and resources.
• Distribute disaster preparedness resources to current and past SBP clients
• Assist current and past SBP clients with the creation of preparedness plans and linking them with additional external resources as needed
• Collaborate with Client Service Coordinators to embed preparedness information into the client services process and provide support and tracking of engagement by meeting regularly to discuss progress
• Meet regularly with the Prepare Team Supervisor to discuss goals, priorities, professional development, and any other issues and be open to regular coaching and feedback
• Participate in outreach and planning for preparedness special events that support the goals of the Ameri Corps project
• Support fundraising efforts that meet the goals of the Ameri Corps project (This will account for less than 10% of a member's total hours.)
• Adhere to SBP's Construction Manual and Safety Protocol and participate in regular safety training.
• Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions

Core Competencies and Academic and Professional Experience Needed:
The Ameri Corps member should demonstrate the following competencies to perform the essential functions of this position:

• Flexibility/Resilience - Able to adjust to and thrive in a dynamic environment; handles setbacks and failures with professionalism and candor; effectively and appropriately responds in the face of adversity or conflict.
• Ability to Work Independently - Is a self-starter and accomplishes tasks independently and without constant, direct supervision.
• Ability to Manage Multiple Tasks - Prioritizes multiple projects and assignments; raises barriers and problems and works cooperatively with a supervisor to resolve these.
• Results-Oriented Thinking and Behavior - Focuses on making an impact. Possesses the desire to achieve excellence and does not settle for mediocrity.
• Awareness and Sensitivity to the External Environment - Has situational awareness and is aware of the organizations that they represent, including Ameri Corps, the agency and brand, SBP, and the effect of their words and actions on that position; demonstrates savvy in dealing with agencies, volunteers, and donors; is promoting and affirming in conversations about and on…