RN Patient Navigator - Integrated Health​/Addiction Medicine

RN Patient Navigator

The RN Patient Navigator is a key member of the multidisciplinary healthcare team, serving as a patient advocate, educator, interpreter, and counselor. This role coordinates patient care across the full continuum, ensuring seamless, patient-centered care from screening through treatment and survivorship. The RN Patient Navigator also serves as a clinical resource with specialty care expertise and a liaison between the facility, community, and patients.

This role will consist of working with the Integrated Health Clinic providing treatment for Opioid Use Disorder (OUD) utilizing Medication-Assisted Treatment (MAT), which combines FDA-approved medications with counseling and behavioral therapies.

Primary Responsibilities

Care Coordination & Communication

• Coordinate written and verbal communication related to the medical treatment plan among patients, families, physicians, physician staff, and multidisciplinary team members
• Communicate and coordinate treatment plans with internal and external departments and agencies to maintain continuity of care
• Serve as a central link between patients and all care providers
• Review medical documentation to support accurate and complete physician treatment plans

Patient Navigation & Support

• Assist patients and families in understanding diagnoses, treatment options, side effects, and available resources
• Provide guidance to help patients navigate the healthcare system and resolve treatment-related barriers
• Support patients during complex or difficult decision-making periods
• Follow patients throughout the care continuum, including inpatient admissions, in collaboration with inpatient care management

Clinical Practice & Education

• Provide expert nursing care through direct clinical practice, consultation, and education
• Assess, plan, implement, and evaluate care using the nursing process
• Initiate and document patient and family education based on assessed needs
• Deliver education related to disease processes, treatment expectations, side effects, and community resources using appropriate documentation tools

Coordination of Services & Resources

• Facilitate and coordinate appointments for consults and support services, including:
  • Social work
  • Physical, occupational, and speech therapy
  • Dietetics
  • Physicians
  • Financial and community resources

Quality, Data, & Program Support

• Collaborate with service line personnel to collect data, track outcomes, and support strategic planning
• Assist in reviewing, updating, and developing policies related to services provided
• Serve as a clinical and educational resource for staff and community outreach events (health fairs, screenings, symposiums, lectures)

Education Qualifications

• Required:
  
  Bachelor of Science in Nursing (BSN) or ability to obtain BSN within three years of hire
• Preferred:
  Bachelor of Science in Nursing (BSN)

Experience Qualifications

• Required:
  
  Minimum of 2 years of professional nursing experience in a specialty area

Licenses & Certifications

• Required:
  
  Active Registered Nurse (RN) license – Louisiana State Board of Nursing
• Required:
  
  American Heart Association Basic Life Support (BLS) Certification

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

About University Medical Center

University Medical Center, a world class academic medical center in LCMC Health's incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region's safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center's legacy and our vision of becoming the epicenter of medical care, education, and research.

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be…