Primary Care Supervising Nurse - LPN or RN

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Location: St. Thomas Community Health Center - Columbia Parc - 3943 St. Bernard Ave, New Orleans, 70112
Department: Clinical Operations & Population Health
Reports To: Chief Nursing Officer
Job Type: Full-Time

Position Summary:
St. Thomas CHC is seeking a Licensed Practical Nurse (LPN) or Registered Nurse (RN) to serve as a clinical leader, mentor, and coordinator within our team-based primary care model. This role is responsible for overseeing the daily activities of medical assistants (MAs), supporting provider needs, maintaining clinic flow, and playing a key role in population health outreach and community engagement. This is a leadership position focused on team supervision, care coordination, and health system improvement.
This is a competitive salary opportunity for LPNs, and may also appeal to early-career Registered Nurses who are passionate about community-based care and interested in potential loan repayment eligibility through the HRSA Nurse Corps Loan Repayment Program.

Key Responsibilities:
Leadership & Medical Assistant Management

• Supervises and mentors medical assistants, ensuring adherence to workflows, documentation, and patient care standards.
• Supports optimization of provider support and clinic flow through coordination with clinic staff.
• Serves as a clinical resource and supports MA onboarding, training, and performance improvement in collaboration with Nursing Leadership.

Provider Support & Clinic Operations

• Facilitates smooth clinic operations by ensuring patients are prepared for visits, supporting follow-up coordination, and aligning preventive care needs.
• Helps maintain schedule efficiency by identifying and filling gaps in provider availability.

Community Engagement & Health Promotion

• Develop and maintain relationships with local schools and community organizations to provide access to physicals, vaccines, and wellness services.
• Participate in or coordinate school-based clinics, vaccine events, and other outreach efforts to extend care beyond the clinic walls.

Population Health & Preventive Outreach

• Use population health tools and payer reports to identify patients overdue for preventive or chronic care.
• Partner with health coaches and front desk staff to bring patients back into care.
• Help close care gaps and support quality measures for prevention and chronic conditions.
• Align outreach with insurance priorities like reducing ER use, increasing screenings, and meeting value-based care goals.
• Support ACO efforts through follow-up, quality tracking, and improved patient outcomes

Care Coordination & Patient Support

• Supports care teams by identifying patients in need of chronic condition support and facilitating appropriate referrals, including to health coaches.
• Educates patients on clinical devices (e.g., BP cuffs, glucometers, CGMs) and injectable medications to improve self-management.
• Promotes medication adherence through patient education and ongoing support.

Inventory & Equipment Oversight

• Oversee vaccine, medication, and medical supply inventory, ensuring timely reordering and proper storage.
• Monitor for and report broken or malfunctioning equipment, helping ensure a safe, well-equipped care environment.

Other Duties

• Attends nursing and general staff meetings as scheduled.
• Supports the policies and procedures of St. Thomas Community Health Centers and assists in policy review as requested.
• Demonstrates consistent and timely attendance
• Promotes positive and productive communication with clinic staff.
• Utilizes established communication channels and appropriate lines of authority for problem-solving.
• Assists in documentation of incidents and participates in safety and emergency preparedness drills.
• Performs other duties as requested by the Chief Nursing Officer and Medical Director.
• Maintains HIPAA compliance.

Qualifications:
Required:

• Current and valid LPN or RN license in (Louisiana)
• CPR/BLS certification
• Experience supervising or leading clinical support staff
• Strong organizational, communication, and teaching skills
• Strong experience with pediatric wellness care, immunization schedule and…