Dispatcher, Customer Service​/HelpDesk

Dispatcher

Voted a Top Workplace | Family‑Owned & Operated Since 1973

Are you looking for stability and a company that truly treats its people like family? R.J. Kielty has proudly served Florida for over 50 years with locations in Orlando, Brandon, and New Port Richey. As a family‑owned and operated company committed to exceptional service and long‑term success, we are excited to welcome dependable, customer‑focused professionals to grow with us.

Schedule:

Monday through Friday, 9:00 AM to 6:00 PM Additionally, one Saturday per month

Pay: $16 to $18 per hour, based on experience

What You'll Do

• Handle technician dispatching efficiently to support daily operations
• Answer incoming calls and deliver excellent customer service
• Schedule jobs and maintain accurate records using Service Titan
• Monitor job progress and communicate updates as needed
• Respond calmly and professionally to emergency situations
• Serve as a key communication link between customers and field staff

What We're Looking For

• Previous dispatcher experience preferred
• Strong customer service and communication skills
• Dependable, punctual, and detail‑oriented
• Ability to multitask in a fast‑paced environment
• Comfortable using CRM systems and technology
• Strong data entry and typing skills
• Organized, calm under pressure, and a team player
• Ability to pass a background check and drug screening

Compensation and Benefits

• Weekly pay and potential overtime
• Profit sharing
• 401(k) retirement plan
• Paid vacation and holidays (after applicable waiting period)
• Health, dental, and vision insurance
• Company‑paid life insurance
• Supplemental insurance options

How to Apply

Apply in person at our New Port Richey office Or apply online at  under Careers

Come grow with a company that values integrity, teamwork, and long‑term success. We look forward to meeting you.