Client Manager Insights

Job Description

• Serve as a trusted day-to-day partner to client stakeholders across insights, category management, sales, marketing, and commercial teams.
• Build strong client relationships through a consultative approach focused on understanding business needs and delivering actionable recommendations.
• Help uncover the true business challenge behind client requests and translate those challenges into effective analytic approaches.
• Lead working sessions and project discussions with client teams while contributing to larger business reviews and strategic conversations.
• Support proactive client engagement by bringing relevant category, consumer, retailer, competitive, and marketplace perspectives to discussions.
• Partner closely with the Director, Insights and cross-functional NIQ teams to ensure the client receives integrated and value-creating solutions.
• Be present onsite at the client's New Providence, NJ location a minimum of two days per week to deepen partnership and strengthen collaboration.

• Independently lead analyses using NIQ data, tools, and marketplace context to answer key client business questions.
• Connect consumer behavior, category performance, retailer dynamics, competitive activity, and marketplace trends into clear business implications and recommendations.
• Develop compelling presentations, stories, and executive-ready recommendations that help clients make informed business decisions.
• Move beyond reporting and data recaps to identify strategic opportunities, risks, and growth pathways.
• Translate complex data and findings into concise, actionable narratives tailored to client audiences.
• Identify opportunities to proactively answer client questions and bring forward new perspectives that create additional value.
• Stay informed on trends across OTC, Personal Care, Health & Wellness, shopper behavior, innovation, retail dynamics, and category growth.

• Manage multiple client projects, priorities, and deliverables simultaneously while ensuring high-quality execution.
• Deliver analyses, insights, and recommendations accurately, on time, and aligned with client business objectives.
• Coordinate with cross-functional NIQ teams to address data requests, operational needs, and project requirements.
• Proactively identify and resolve project risks, issues, or delays that could impact client outcomes.
• Ensure clients are effectively leveraging NIQ tools, data assets, and capabilities to support decision-making.
• Maintain strong project organization, communication, and accountability across all assigned work streams.
• Support contracted deliverables while continually identifying opportunities to add value beyond the core scope of work.

• Bring forward relevant marketplace, retail, consumer, and category insights that help clients anticipate change and identify opportunities.
• Support the development of proactive thought leadership that demonstrates NIQ's expertise and value.
• Partner with internal NIQ experts and the Director, Insights to bring new capabilities, solutions, and perspectives that address evolving client needs.
• Identify opportunities to expand client engagement through additional analyses, solutions, and strategic support.
• Contribute client feedback and marketplace insights that help improve NIQ offerings and strengthen client partnerships.

HYBRID - The role requires a minimum of two days per week onsite at the client's New Providence, NJ location to strengthen partnership, foster collaboration, and stay closely connected to evolving business priorities.

• 5+ years of relevant experience in CPG, consumer insights, analytics, consulting, client leadership, or professional services.
• Experience supporting OTC, Personal Care, Health & Wellness, or adjacent consumer categories preferred.
• Strong analytic and problem-solving skills with the ability to connect data to business recommendations.
• Experience working with syndicated data including NielsenIQ, Circana, RMS/POS, Panel, Scan Data, or similar consumer and retail measurement solutions.
• Experience presenting insights and…