Director, Industrial Gas & Chemical

Director, Industrial Gas & Chemical About the Role

As a member of Anova's Executive team, the Director, Industrial Gas & Chemical carries P&L-level accountability for the Industrial Gas and Chemical business — revenue growth, financial health, strategic direction, and operational performance — delivered through close partnership with Sales, Product/Engineering, Data & AI, and Operations leadership rather than direct authority over those teams. Reporting directly to the CEO, this leader sets the product strategy, owns customer outcomes, and is accountable for revenue results across both verticals, while aligning that matrix of partners around a single, coherent vertical vision.

This is a heavily product-oriented, customer-facing executive role. The Director serves as the primary voice of the customer at the leadership table — synthesizing market intelligence, customer feedback, and competitive insight into clear product and business decisions that drive growth, operational excellence, and an industry-leading customer experience. Success depends on being an exceptional cross-functional communicator: someone equally comfortable shaping a product roadmap and driving commercial strategy, who can align sales, product, data, and operations teams around a single, clear vision for the business.

Alignment is not optional — this leader is accountable for ensuring every function the vertical depends on is moving in the same direction, with clarity on priorities, metrics, and the customer outcomes that define success.

• Serve as the accountable P&L owner for the Industrial Gas and Chemical business, responsible for revenue, growth, and customer outcomes across both segments, delivered through close partnership with Sales, Product, Data, and Operations teams.
• Act as the internal champion for the customer, ensuring customer feedback is continuously gathered, synthesized, and reflected in product, sales, and operational decisions.
• Define the go-to-market strategy for each vertical and partner with the Chief Revenue Officer (CRO) to translate it into the sales motion across Inside Sales, Customer Success, and Business Development teams.
• Establish and monitor key performance indicators spanning revenue growth, customer retention, product adoption, and operational throughput.
• Partner directly with the CEO and executive team on strategic planning, capital allocation, and competitive positioning.

• Own end-to-end product decisions for the Industrial Gas and Chemical verticals, from roadmap prioritization through feature definition, launch, and lifecycle management.
• Lead a dedicated Vertical Product Manager and partner with a UI/UX and application engineering team to deliver innovative, market-driven products with speed and quality.
• Establish a rigorous product development cadence grounded in customer research, field intelligence, and data-driven prioritization.
• Ensure products and digital tools evolve in response to market needs, emerging technologies, and competitive shifts.
• Drive continuous product improvement, balancing innovation with reliability and scalability.
• Partner with the CTO on the shared hardware and software platform, co-signing the platform roadmap each quarter and providing input on platform team performance.
• Partner with the Chief Data & AI Officer (CDAO) on AI and data capabilities serving Industrial Gas and Chemical customers — including applied AI in customer-facing products and analytics — and track the customer impact of that work.

• Partner closely with the CRO and the broader sales organization — including Inside Sales, Customer Success, and Business Development — to keep market feedback loops active and to jointly commit to demand forecasts.
• Champion a culture of intense customer focus, ensuring every cross-functional team prioritizes the customer experience.
• Participate in strategic enterprise sales pursuits, providing product expertise, market credibility, and executive sponsorship on critical accounts.
• Work with Customer Success and Operations teams to ensure…