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Affluent CX Senior Associate Client Leader

Job in New Rochelle, Westchester County, New York, 10802, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Affluent CX Senior Associate Client Experience Leader

JPMorgan Chase & Co. in New York seeks a Client Experience Senior Associate within Affluent Banking to lead CX processes for the affluent client segment and advocate for an optimal client experience. You will partner with Product Owners, Branches, and Operations to translate voice of the client into actionable improvements.

You will manage cross-functional projects, analyze feedback, and present CX highlights to drive seamless journeys and exceptional client service.

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Position Requirements
10+ Years work experience
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