Finance Manager, NA

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

We’re hiring a Finance Manager to lead the finance function for North America. Supported by Heidi’s central finance team, you’ll work closely with regional leadership to bring financial rigor to the region and giving NA leadership a finance partner they can trust for forecast accuracy and clear answers, in their own timezone.

The role has two equally important parts. First, you’ll own the region’s financial control and compliance environment. While the central finance team manages the month-end close, core accounting and day-to-day finance operations, you’ll oversee the accuracy of regional results, reporting and forecasts; manage cash; maintain strong local controls; and take responsibility for statutory and compliance requirements.

Second, you’ll be a hands‑on business partner: helping leaders understand the story behind the regional P&L, translating performance into clear insights and actions, challenging assumptions and shaping decisions across revenue, investment, profitability and cash. You’ll bring a commercial point of view—not simply report the numbers—and ensure teams understand the financial impact of the choices they make.

This role is for someone who is confident with business partnering: comfortable sitting with Sales and GTM leadership on commissions design, pipeline and forecast conversations, and also able to run point on the controls and compliance backbone that keeps those conversations trustworthy.

You’ll report to the Group Financial Controller, with a dotted line to FP&A, and work closely with North America’s commercial leadership, Sales, Customer Success, outsourced advisors and audit partners, and the wider global Finance team across Sydney, Melbourne and Manila — with NA-hours coverage closing the timezone gap that currently slows decisions down.

Financial reporting and month-end close

• Own the integrity of the NA balance sheet, with reconciliations that stay current, reviewed and explainable

• Own the accuracy of the NA monthly group reporting and management accounts with variance commentary that explains movements

• Be the single point of contact for group finance on anything NA: queries, adjustments, restatements, consolidation‑level questions

Compliance and risk oversight

• Own the NA compliance calendar (state registrations, sales tax nexus, annual filings) by directing external advisers and tax specialists, not by doing the work yourself

• Build an early‑warning process so compliance risk is caught and escalated well before it threatens trading status

• Be the accountable owner if something in the compliance chain breaks down

Commercial business partnering

• Be the trusted finance partner in the room for NA Sales and GTM leadership — forecast accuracy, pipeline‑to‑revenue linkage, sales efficiency and commissions economics

• Own the NA regional P&L narrative: budget vs actual, variance analysis and a clear view of what is driving performance

• Bring a commercial lens to pricing, deal terms and…