Lead Client Solution Engineer

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Job Category Sales Job  Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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About the Role Salesforce is looking for a Pre-Sales Solution Engineer with deep Master Data Management expertise to join our SMB Solution Engineering team. In this role, you will be the technical authority on MDM within a fast-moving, high-volume SMB segment — helping customers understand how trusted, governed master data unlocks business value.

You will partner directly with Account Executives throughout the sales cycle — leading technical discovery, delivering tailored demonstrations and Proofs of Concept, and making architectural recommendations that connect MDM solutions to real business outcomes. You will also play a bridge role between Mule Soft and Informatica, helping the team and our customers think creatively about combined GTM motions.

Role Essentials Proven experience in a technical sales or delivery role designing, configuring, and demonstrating Master Data Management solutions

Understanding of MDM fundamentals, including:

Identity & Entity Resolution:
Deterministic vs. probabilistic matching, deduplication rules, survivorship strategy design

Data Modeling:
Multi-domain data modeling, parent-child hierarchies, relationship graphs, and taxonomy design

Governance & Workflows:
Configurable workflows, data stewardship, task management, reference data and data quality integration

Data Integration:
Ingress/egress and real-time interaction with master data Headless MDM:
Familiarity with exposing MDM services via MCP endpoints or REST APIs to feed structured, trusted master data into external multi-agent systems

What You'll DoBuild trusted relationships with AEs and customers to qualify deals, identify business value, and provide technical guidance

Conduct technical discovery to document, analyze, and clarify business and MDM-specific requirements

Deliver solution demonstrations, whiteboarding sessions, architecture workshops, and Proofs of Concept that showcase MDM capabilities in the context of SMB integration challenges

Respond to RFI/RFP documents independently

Collaborate with Product Management, Engineering, and Product Marketing to continuously improve our MDM and Data Foundation offerings

Stay ahead of the evolving MDM, iPaaS, and AI landscape; maintain a sharp understanding of competitive positioning

What We're Looking For Strong presentation and discovery skills; comfortable in front of technical and non-technical audiences at all levels

Ability to establish trust with customers and influence key decision makers

Experience with cloud technologies — iPaaS, SaaS, cloud infrastructure

Experience building and delivering PoCs and responding to RFIs/RFPs independently

Ability to lead architectural discussions

Comfort operating in a high-volume, high-ambiguity SMB environment

Degree or equivalent relevant experience; experience evaluated on core competencies

Required Qualifications B.S. Computer Science, Software Engineering, MISKnowledge of related applications, relational database and web technology

Solid oral, written, presentation, collaboration and interpersonal communication skills

Ability to work as part of a team to solve technical problems in varied political environments

Minimum of 4 years of professional experience

Preferred

Salesforce or Informatica certifications

Previous SE or Sales Engineering experience

Familiarity with Mule Soft and/or Informatica product portfolio

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