Customer Care Advisor

Company Overview

Jensen Motors, Inc. is a family-owned, dynamic dealership specializing in GMC, Chrysler, Dodge, Jeep, and Ram vehicles. Known for our fast-paced environment, we excel in new, used, and pre-owned vehicle sales and leasing, while delivering top-tier service across sales, parts, and service.

We are seeking an energetic and detail-oriented Automotive Service Advisor / Writer to join our team at our GMC and CDJR location. In this vital role, you will serve as the primary point of contact for customers needing vehicle maintenance and repairs. Your enthusiasm and automotive knowledge will ensure a seamless experience for clients while driving service sales and fostering customer loyalty.

• Greet customers warmly and listen actively to understand their vehicle concerns
• Explain repair procedures clearly, providing accurate auto estimates and service recommendations
• Coordinate with technicians to prioritize repairs and ensure timely completion of services
• Manage cash handling transactions accurately and maintain detailed service records
• Promote automotive diagnostics and mechanical knowledge to identify potential issues early
• Assist customers with vehicle maintenance scheduling and explain warranty or financing options

• Proven dealership or customer service experience required
• Strong customer service skills with the ability to communicate technical information clearly
• Ability to handle cash transactions accurately and confidently

• Diploma or GED required
• Post‑secondary education in a related field preferred

Must have a valid driver's license and a clean driving record.

Starting pay $18/hour plus commission, full-time, Monday‑Friday schedule! We offer benefits including health insurance, dental insurance, 401k, profit sharing, PTO, and more!

Join us to be part of a team that values enthusiasm for automotive excellence! We offer a supportive environment where your skills in auto service management and customer relations can truly shine. If you're passionate about cars and delivering outstanding customer experiences in a fast‑paced setting, we want to hear from you!