Insurance Operations Manager

Overview

If you are looking for a career with a company that values honesty, integrity, and a passion for service and community involvement, join the Bank Midwest team! We are seeking a full-time Insurance Operations Manager in Spirit Lake, Iowa, or New Ulm, Minnesota.

• Provide oversight and management of agency operations.
• Ensure effectiveness of core insurance operating system, including all maintenance and utilities functions, system updates, and reporting.
• Develop and maintain standardized operating procedures.
• Measure productivity (audits) to demonstrate utilization and optimization of technologies; identify areas for training and process improvement.
• Assist with developing staffing efficiencies.
• Manage, train, and mentor team of insurance customer service professionals.

• Strong technical, problem solving, decision-making and delegation skills.
• Solid understanding of insurance principles and in-depth knowledge of agency core system.
• Exercise independent judgment under moderate supervision.
• Strong verbal and written communication skills.

• Minimum of 3 to 5 years experience in Property & Casualty Insurance.
• Supervisory/Leadership skills desirable.
• Operations background preferred.
• Minimum of 2 year college education.

• Competitive compensation package, including 401k plan with company match, Employee Stock Ownership Plan, and Bonus Plan.
• Medical, Dental, Vision Insurance.
• H.S.A. and F.S.A options.
• Paid Time Off, Paid Holidays.
• Employer paid life insurance and long-term disability.
• Compensation based on experience and qualifications.

Equal Opportunity Employer