Team Member, Restaurant​/Food Service

At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life‑long relationships, and serving the best coffee around, join our herd!

Apply today and be part of the ‘Bou Crew!

The Team Member is the core of the Caribou experience. They are responsible for creating day‑making experiences through delivering unparalleled guest service, making world‑class hand‑crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

• Provide incredible Guest Service by:
  • Developing personal ongoing relationships with guests
  • Practicing active listening and connection
  • Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • Makes enthusiastic and knowledgeable recommendations to delight guests
  • Creating day making experiences that spark a chain reaction of GOOD
• Hand‑craft beverages to order per Caribou standard operating procedures
• Heat, prepare, and serve Caribou food offerings per Caribou standard operating procedures
• Float between barista and guest service, and willingly fulfill all team member roles and responsibilities
• Take guest orders, manage cash drawer, and follow all cash handling policies and procedures
• Maintain the look and feel of a well‑run store by following cleanliness, sanitization and organization standards
• Actively think and act upon what the team and guest will need in the future
• Differentiates between problems that can be solved directly and when to ask for leader support
• Understand that the team manages multiple priorities and willingly take direction from leaders
• Bring the Core Values to life in all that you do:
  Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Bring joy to the opportunity to interact with others and make fun happen
• Relish the opportunity to be helpful to others – both to team members and guests
• Have a learner’s mentality and desire to get better and do things correctly and effectively
• Show up in every situation looking to do the right thing, serve with love and make the biggest difference
• Takes ownership and is eager to make a positive impact on others
• Shows up ready and willing to be a reliable team player and support one another
• Is resilient under pressure and is willing to ask for help

Required

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• Must be at least 16 years of age

Preferred

• Restaurant, retail, or guest service experience

Seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing for 4 to 8 hours, bending, and moving intermittently during working hours. These demands must be accomplished with or without reasonable accommodations.

$11.23 - $18.71 per hour (starting pay subject to local and state minimum wage regulations)

707 North Minnesota, New Ulm, Minnesota 56073

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires accommodation, please let us know.