Background Investigator and Travel Coordinator

Position Summary

Responsible for ensuring driver files are accurate, completed and processed in a timely manner as well as booking travel for new or current drivers.

Work Schedule: Monday – Friday

Responsible for ensuring driver files are accurate, completed and processed in a timely manner as well as booking travel for new or current drivers.

• Background Investigators work closely with Driver Recruiters to ensure that each driver file is complete and ready for orientation or certification class.
• Audits and review files to ensure compliance with J&R Schugel Trucking, Inc. and Department of Transportation (Use the "Apply for this Job" box below). application is completed to its entirety.
• Reviews employment information (DAC, PRE, and PSP) and confirms that all jobs are listed on the application.
• Verifies the previous 3-year work history (including non-DOT employment) and ensures the last 10 years of previous employment is on the application.
• Documents the attempts to obtain previous employment verifications and record three-good faith attempts from at least three different methods (i.e. fax, email, phone, etc.).
• Reviews accidents on PSP and MVR If there are any accidents reported, update the application to reflect the report. If accident report is needed tag Recruiter and BI Supervisor.
• Reviews tickets and violations on PSP and MVR. If there are any tickets or violations reported, update the application to reflect the report.
• Review criminal background records (i.e. Discover Plus/Supp Crim). If there is a criminal record that comes back adverse ensure that the application reflects the report, any red flags bring to the attention of the Recruiting Director.
• Responsible for ensuring the employment verifications are completed to their entirety including the current/last employers after they are in orientation and CONFIA is signed by the driver.
• Brings all questionable verifications to the attention of the BI Supervisor for review.
• Any adverse information that comes back while driver is in orientation should be sent to Director of Recruiting and BI Supervisor.
• Files are completed and accurate within 30-days of hire.
• Maintains strict confidentiality for all sensitive information, including but not limited to social security numbers, drug screen results, physicals, medical information, addresses, phone numbers, etc.
• Assists department with projects (i.e. welcome packets, postcards, campaigns, etc.).
• Willing to assist other co-workers and work as a team to achieve company goals.
• Coordinate with recruiters for booking travel and lodging for new hires to come to orientation by airplane or bus tickets.
• Call drivers when booking travel regarding their preferences and email itineraries to necessary people and upload into Tenstreet.
• Coordinate with operations, human resources and safety department for travel arrangements and lodging for current drivers as needs arise.
• Assist managing travel spreadsheet with updates of travel arrangements and email daily to the distribution list.
• Review and analyze travel expenditures and make suggestions to senior management on changes to the corporate travel policy to ensure the most effective travel arrangements are being made.
• Assist Director of Recruiting in negotiating lodging rates with hotels near company facilities for drivers and office staff.
• Reconcile and allocate invoices for vendors used for travel and lodging (i.e. hotels, Lyft, etc.).
• Communicate with JRS shuttle driver on pick up times.
• Reporting as requested.
• Performs other duties as assigned or directed by Supervisor.

• High School Graduate or General Education Degree (GED) equivalent.

• 1 or more years of administrative/clerical experience.
• Experience in the transportation industry strongly preferred.
• Experience booking hotels and transportation (i.e. flights, bus tickets, Amtrak, etc.).

• Proficient knowledge of Microsoft Suite.
• AS/400 and Tenstreet experience strongly desired.

• Ability to type a minimum of 35 wpm.
• Able to read, write, and speak the English language fluently.
• Strong organizational skills.
• Highly detailed oriented.
• Ability to…