Director of Executive Office Operations & Executive Assistant to CEO

Position: Director of Executive Office Operations & Executive Assistant to the CEO
Company Description

About KIPP NYC:

Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.

From our first middle school, KIPP Academy in the Bronx, to today's network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social-emotional learning that prepare them for college, career, and beyond.

Our commitment doesn't end ough KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose.

Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day.

Job Description

Position Overview:

KIPP NYC's Director of Executive Office Operations & Executive Assistant to the CEO (DEO & EA) is a critical member of the Executive Office who provides high-level strategic, operational, and administrative support to the Chief Executive Officer, Chief of Staff, and, by extension, the broader Senior Leadership Team. Far more than a traditional executive assistant, this leader serves as a gateway - not a gatekeeper to ensure that the time, external relationships, and priorities are aligned to what most advances the mission.

The DEO & EA is deeply attuned to the organization's strategic priorities and uses sound judgment to anticipate needs, manage complex scheduling demands, streamline communication, and enable efficient, high-quality executive operations. This individual serves as a trusted partner who brings discretion, clarity, and strategic insight to every interaction; manages the flow of information throughout the Executive Office; and reinforces a culture of responsiveness, alignment, and professionalism.

This role is ideal for someone who thrives in fast-paced environments, exercises strong relational intelligence, communicates with clarity and confidence in both written and oral communication, and brings an ownership mindset to supporting executive-level work.

Reporting Structure & Location

The DEO & EA reports to the Chief of Staff of KIPP NYC. The DEO & EA will be a part of the Executive Office, a high-performing team of strategic operators responsible for driving organization-wide strategy, alignment, and special projects, which enable the CEO and Senior Leadership Team to operate at scale and ensure that priorities are executed with clarity and purpose.

The DEO & EA will directly supervise an Office Manager; together, they will ensure that KIPP NYC's central office reflects the excellence and high standards of our schools.

Duties and Responsibilities:

General responsibilities include (but are not limited to):

Strategic Executive & Administrative Leadership

* Steward the CEO's and Executive Office's time through strategic calendar management informed by organizational priorities, decision-making rhythms, and stakeholder dynamics, ensuring focus on the highest-impact work.

* Serve as a strategic gateway for scheduling and access, proactively anticipating conflicts, decision points, and follow-up needs while assessing urgency, relevance, and sequencing as priorities shift.

* Triage executive communications with discernment, ensuring critical issues are surfaced quickly and appropriately while maintaining responsiveness and professionalism.

* Partner with Executive Office teammates to plan and execute leadership meetings, retreats, board and committee convenings, and special initiatives, providing strong coordination, judgment, and cross-functional communication.

* Coordinate logistics, agendas, materials, and timelines for cross-functional meetings and executive priorities.

Executive Support

* Prepare the CEO for meetings by assembling materials, drafting agendas, synthesizing pre-reads, and highlighting risks, dependencies, or decision points.

* Support the drafting, editing, and preparation of executive-facing and organization-wide communications, including presentations, written updates, and correspondence from the Executive Office.

* Attend select meetings to capture key decisions, action items, and cross-functional implications, and support follow-through by tracking next steps and deadlines.

* Maintain clear, well-organized systems for executive documents, presentations, and information flow to ensure easy access and continuity.

* Manage complex domestic travel with attention to efficiency, cost, and executive preferences.

Office Operations Leadership

* Own and manage the day-to-day operations of the central office through the direct supervision and coaching of a full-time Office Manager, providing clear…