Front Desk Receptionist

Position: Front Desk Receptionist - 2716
Job Description

About Us

We are a private, membership-based social and athletic club dedicated to exceptional hospitality, elevated experiences, and a strong sense of community. Our club offers high-quality programming, boutique athletic facilities, and thoughtfully curated social events.

We are looking for a friendly, member focused receptionist for our front desk! The Receptionist is responsible for handling the flow of people through business and providing general office support with a variety of clerical activities and related tasks.

Job Duties and Responsibilities:

• Responsible for welcoming members with a warm and sincere greeting
• Ensures excellent service standards and maintains high member satisfaction
• Answers phone call in a professional and courteous manner
• Transfers phone calls or take written messages when needed personnel not available
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (Fed Ex, UPS, etc)
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Assists with other related clerical duties such as photocopying, faxing, and filing
• Shares cashier responsibilities and processes as required
• Follows company safety procedures and policies

Job Qualifications:

• Previous experience in Athletic/Fitness/Social Clubs preferred
• Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
• Previous Front Desk experience
• Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
• Excellent organizational skills and attention to detail
• Able to establish rapport and build relationships with customers
• Demonstrate sufficient computer literacy
• Possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards

Benefits:

• 401(k)

Pay:

Starting at $23 per hour

Schedule:

• 30 hours per week
• Open availability (days and nights) - Including weekend hours
• Morning shift - 10am-4/5pm Evening shift - 3/4pm-10pm

Work Location:

In person