Office Operations Manager

Office Operations Manager

The Bridgespan Group ("Bridgespan") is a global nonprofit that aims to build a better world by strengthening the ability of mission-driven organizations, philanthropists, impact investors, and corporations to achieve breakthrough results in addressing society's most important challenges and opportunities. Founded in 2000, Bridgespan has offices in Boston, Johannesburg, Mumbai, New York, San Francisco, and Singapore. Across these six locations, we have a diverse team of staff with varied backgrounds and experience across multiple sectors.

We work with social change organizations such as TaRL Africa, Tiko, and CAMFED; philanthropies and foundations such as OSF, Women First Fund, and The Ford Foundation; impact investors such as TPG's Rise Fund, Black Ambition, and Afric Invest; and bold funding collaboratives such as TED's Audacious Project and Co-Impact. Bridgespan aims for a world where all people have the opportunity to flourish.

Given how society works today—as manifest in systems and mindsets that have developed over time—that opportunity is not accessible to all. We are committed to equity, specifically to doing work to help ensure that race, gender, and other dimensions of identity are not determinants of life outcomes and to building an organization where the diverse set of individuals we need can thrive in pursuit of their full professional potential, and to proactively addressing the systems that help or hinder these goals.

It is a commitment to both external equity work and internal inclusivity that gets Bridgespan closer to achieving its mission.

The Office Operations Manager is an integral member of the Bridgespan office management and administrative teams, requiring close collaboration with the New York Office Head, Partner group, Talent Partner and Manager, EAs, Receptionists, and the broader office team to provide the best support possible to ensure the smooth running of Bridgespan's New York office and optimization of our business performance and staff environment.

This role will supervise the New York Office Receptionist, and support people and projects as they relate to the management of the New York office.

The Office Operations Manager will split their time amongst three distinct focus areas:

• Office Facilities Management (about 50%)
• Executive Assistant to the Office Head (about 30%)
• Office Operations Support (20%):

Work Arrangement

• Your first month: in the office at least three days per week.
• After that: onsite as the role and office needs require. You'll model our in-office norms and policies as a manager.
• Key weeks and events: expect to be in the office all five business days.

Qualifications:

• Bachelor's Degree or related experience is required
• 8+ years of experience providing direct administrative or program support to organizations and executives, and designing and installing efficient management processes AND at least 3 years of experience in office management
• Experience providing support in a professional services or management consulting firm is preferred
• High degree of comfort with ambiguity and enthusiasm for learning and shaping the role
• Comprehensive knowledge of computer software applications such as Microsoft Word, Excel, and PowerPoint, and the ability to learn new technology quickly, is required
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations
• Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. Natural orientation towards being proactive.
• High level of integrity and dependability with a strong sense of urgency and results orientation. Discretion with confidential…