Strategy & Operations Manager

About Us:

The human brain is the most complex object in the universe, yet society had accepted one-size-fits all approaches to cognition. The "solutions" (think coffee, energy drinks, and even a friend's rx) were mediocre at best and frankly, made no sense to us. So, we created Thesis, the world's first customized nootropics company. If you've never heard that word before, it's just a fancy way of saying brain supplements.

In five years, most will be taking nootropics on the daily and chances are, they'll be ours.

With an exceptional efficacy rate, the world has taken notice - we've raised over $14M in venture capital, garnered interest from leading neuroscientists and athletes, and established ourselves as the industry's leading brand. Now, we're looking for incredible people to help us share the gift of enhanced cognitive function with the world. If you're looking to be a part of a movement - one that involves both immense self-growth and an ambitious mission to pioneer an industry - we'd love to have you on the team.

About The Role:

Thesis is seeking a Strategy & Operations Manager to join our growing team and help drive business expansion. In this role, you will support company priorities that unlock topline growth and enable efficient, scalable operations. Your scope will include managing cross-functional initiatives from ideation to execution, delivering data insights, and supporting the Chief of Staff and other senior leaders on special projects.

This role presents an opportunity to work with seasoned startup leaders and gain hands-on experience running and growing a startup - from day-to-day activities to strategic planning. In this role, no two days will be the same and you'll get broad experience working with product & engineering, marketing, and operations, amongst other teams.

The ideal candidate has management consulting, corporate strategy, or investment banking experience, plus experience working at a startup. However, the most important qualification is that you are excited to work in a hands-on, agile manner to make a tangible business impact and support our mission.

You'll help shape and execute our strategic roadmap by:

• Sizing and prioritizing the biggest opportunities across product, retention, and customer experience - building business cases that balance impact, effort, and speed
• Owning high-priority initiatives end-to-end, from concept to launch: building project plans, defining success metrics, driving execution, and ensuring smooth rollouts
• Operating as a cross-functional quarterback, partnering with Product, Growth, CX, and Ops to hit milestones - and proactively unblocking teams when things get messy
• Building and scaling our Voice of Customer + insights engine, ensuring we're continuously learning from members and translating insights into action
• Leveling up analytics and performance reporting across customer, product, and business data - turning dashboards and raw metrics into narratives the company can act on
• Becoming our internal "market + strategy brain," tracking trends in consumer, retention, loyalty, and innovation - and packaging insights into reusable playbooks
• Making Thesis run better, spotting gaps in processes, systems, and structure - and designing scalable workflows as we grow
• Helping lead planning cycles, supporting quarterly and annual business planning with clarity, rigor, and operational excellence

We're Excited About Your:

• 2-4 years of management consulting, corporate strategy or investment banking experience and / or experience at an early (seed to Series B) stage startup
• Strong data analysis, visualization, and presentation skills - experience with data visualization tools, such as Looker, is a plus
• Razor-sharp attention to detail, excellent quality work product, and pride of ownership
• Experience modeling business cases, projections, and other financial analyses in Microsoft Excel, and building executive-level presentations in Microsoft Power Point
• Ability to execute on multiple complex projects simultaneously
• Results-driven mentality and strong bias for action
• Comfort with ambiguity, priority-shifting, and failing fast to get to the right answer quickly
• Flexibilit…