Sales Associate

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. Robertet fosters an environment of support and collaboration, and this is what makes this company truly special. We live by our core values of Passion, Excellence, Daring, and Caring. Our mission is all about sparking emotions, embracing sustainability, and futuring Naturals.

As a Robertet employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. Employees are encouraged to make a difference in their local communities with a chance to participate in a paid volunteer day, supporting initiatives that drive change.

We are Beautifully Different! We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds.

About Robertet Group

Robertet S.A. was founded in 1850 in Grasse and is the world leader in natural products. Based in France and mainly family-owned since its creation, Robertet Group is controlled by the Maubert family. Robertet is the only perfume, flavor, and natural ingredient company that is fully integrated throughout the entire creation process, from the source to the final perfume or flavor.

Today, Robertet Group is represented in more than 50 countries, has approximately 2,400 employees worldwide, and offers its customers a range of more than 1,700 natural materials and tailor-made products created in one of its 15 global creation centers.

Our Purpose

For Robertet, Nature is a craft deeply rooted in excellence. In the passion for the ingredient. It's the seed of a family spirit, carefully passed down from one generation to the next. A seed that has grown sustainably to offer tailored customer support.

Summary

This role supports senior sales managers with day-to-day customer and sales operations, including meeting coordination, sales documentation, pricing, and project tracking. The position manages customer briefs, fragrance submissions, order follow-ups, and internal records while coordinating with cross-functional teams. Responsibilities also include supporting forecasts, sales analysis, reporting, customer presentations, sample tracking, and trade show activities.

Essential Duties & Responsibilities

• Support senior sales managers in day-to-day customer and sales management. This includes organizing customer meetings with internal and external teams, preparing for the meetings and participating in them (submission materials, sampling, blotters, submission sheets)
• Prepare quotations, pricing requests, sales documentation and follow through on price increases, forecasts etc. Track customer briefs, fragrance submissions, and project status
• Track and follow up on customer purchase orders, order status, and shipment communication in partnership with Customer Service
  • Maintain accurate customer records in Robertet internal systems
• Assist with customer presentations, samples, and follow-ups, recap summaries
• Liaise in communication with Project Coordinators to communicate briefings, maintain timelines, gather appropriate details as needed
• Assist with forecasts, and basic sales analysis
• Track approvals, exclusivity documentation, and confidentiality requirements
• Support contract administration and internal compliance processes
• Help prepare sales reports, market updates, and customer summaries
• Market & Industry Exposure
• Assist with trade shows, customer visits, and fragrance presentations
• Competitive sample tracking

Position Requirements

• Bachelor's degree (Business, Marketing, Chemistry, or related field preferred)
• 0-2 years of experience in sales support, marketing, or customer service
• Strong organizational and coordination skills
• Excellent written and verbal communication skills
• Proficiency in MS Excel, PowerPoint, and CRM tools, willingness to learn Robertet systems
• Ability to manage multiple projects and deadlines
• Ability to work with really senior and mid-level executives

Preferred:
• 0-2 years of experience in sales support, marketing, or customer service in a fine fragrance environment

Position Competencies

• Interest in fragrances, beauty, FMCG, or sensory products
• Detail-oriented with strong follow-through
  • Curious, proactive, and eager to learn
• Comfortable working in a fast-paced, cross-functional environment
• Professional, discreet, and respectful of confidential information

Robertet Core Competencies: Robertet believes that all employees should possess certain observable and measurable skills and display behaviors that ultimately contribute to workplace effectiveness and desired career success. These are the core competencies that determine how we do our jobs and how we accomplish our goals.

Customer Focus: Building strong customer relationships and delivering…