Ops

Position: Growth Ops
What we're looking for, ranked:

Experienced growth operator (4+ years)

Experience managing teams

Extremely organized

Psycho when it comes to execution and getting sh
* t done

Excellent communication skills (written and verbal)

About Whop

Whop is the ultimate virtual market that lets people earn money by starting shops and creating content. We deliver $2.5B per year in income to people across the globe and have more than 5M monthly users.
About the role

Whop is building institution-grade financial infrastructure to power the next generation of digital entrepreneurship. We're looking for someone to own Growth ops and report directly to the CGO. This role is responsible for owning all outcomes within growth, ensuring execution, holding an extremely high bar, and managing the day to day team operations. You'll be working directly with all of the leads across growth (sales, marketing, account management, and customer support).

You will be the sidekick to the CGO.

Scope:

• Own all outcomes within Growth. (Build and own the operating cadence - standups, retros, planning cycles)
• Own recruiting pipeline for Growth. (manage recruiters, hiring managers, interview candidates)
• Manage day to day operations for:
  Sales, account management, marketing, and customer support.
• Manage Growth team budget
• Coach and develop team leads
• First line of escalation for growth team issues before CGO
• Own growth analytics - build and maintain dashboards, deliver daily performance reports to leadership
• Hold quality bar across all of Growth

What we're looking for

• Cracked
• Experienced Growth operator (4+ years of experience)
• Experience managing teams
• Extremely organized
• Psycho when it comes to execution and getting sh
  * t done
• Excellent communication skills (written and verbal)
• Able to hold extremely high quality bar
• High attention to detail; cares deeply about correctness
• Low-ego, non-performative, and process-driven
• Want to take over the world and are not satisfied with anything other than being the best
• A scrappy, experiment-driven mindset: no task too small, no idea too big

Your first 90 days will look like the following:

• Within 30 days, you've audited all growth teams, identified the biggest gaps, and own the daily/weekly operating cadence.
• Within 60 days, dashboards are rebuilt, daily reporting is live, and underperformers have been addressed or exited.
• Within 90 days, you're fully running growth ops autonomously - CGO only involved in strategy and major decisions.

Benefits Overview

Base salary of $250,000 - $300,000 + bonus + a competitive equity package

Unlimited PTO, with full health, vision, dental coverage

Lunch & dinner paid for Monday thru Friday + free Equinox membership + Citibike membership + free Ubers home after 10pm + $9k annual rent subsidy if you live within 4 blocks of our 300 Kent office

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