Workplace Coordinator

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.

By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

At Elastic we have been "distributed by design" from our earliest days and our workplace philosophy and culture encourages and supports our Elasticians wherever they decide their "office" will be. We are evolving to an even more people-centric, experience-focused team to help build and nurture deeper connections across our global teams. As we continue to scale we are looking for a Coordinator, Workplace Experience to join our team and support our New York office location and the Elastic community in the region, to ensure that we drive an even stronger workplace & employee experience - both virtual and in-office.

This is a full time, office-based role out of our New York location with possible travel to our other AMER locations.
What You Will Be Doing

• Deliver excellence in local workplace services, experience & operations and delivering front of house services.
• Drive engagement through events in the New York office & select cluster employees across AMER.
• Provide food and beverage programs for the New York office and maintain lunch catering program.
• Be the glue and main point of communication for local Slack and email communications.
• Support our Design & Construction and Portfolio team with any changes to our office footprint.
• Partner with HR functions, Internal Events and within the Workplaces team to deliver "Elastic experience" in ways that bring together the people experience elements between space / design, events, wellbeing and workplace services.
• Own the relationship with vendors including building management, Security team, food and beverage, janitorial teams, and plant vendor ensuring all systems are functional and issues are dealt with efficiently.
• Work closely and form relationships with local teams to understand and accommodate ongoing needs of space as we scale.
• Support our Environmental, Health and sustainability programs, adhering to all local conditions and health and safety standards.
• Learn and understand about our flexible workplace services to support and foster high-growth productive environments that benefit all employees.
• Maintain an active awareness and understanding of workplace experience trends and innovations that will be key to keeping our employee experience - virtual and in-office - fresh and relevant.
• Be accountable and responsible for ad-hoc projects and initiatives when they arise.

What You Bring

• 2+ years progressive experience in a workplace / facilities role with a focus on employee experience and event execution.
• Mac, Google Suite, Slack, Service Now and  experience preferred.
• Ability to build effective work relationships at all levels, influence behavior, and lead change.
• Excellent written / verbal communication and presentation skills.
• Strong problem solving, planning, analytical and troubleshooting skills.
• Effective interpersonal and leadership capabilities.
• Flexibility to adapt to changing business situations, comfortable working in high growth, fast-paced environment.
• Effective listener and communicator, able to influence actions and outcomes.
• An ability to roll with the punches is definitely a plus, and sometimes a sense of humor is key!

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible…