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Director, Sales & Relationship Management

Job in New York City, Richmond County, New York, USA
Listing for: S&P Global
Full Time position
Listed on 2026-03-10
Job specializations:
  • Business
    Client Relationship Manager, Business Management, Business Analyst
  • Management
    Client Relationship Manager, Business Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 102834 - 175000 USD Yearly USD 102834.00 175000.00 YEAR
Job Description & How to Apply Below
About the Role:

Grade Level (for internal use):

12

The Team:
The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team who develop solutions that help our clients overcome their complex business challenges. The team is focused on relationship management and business development, and intellectually curious. We uniquely leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions.

Our team values expertise-driven leadership and fosters an environment where team members actively shape how we show up with each other while connecting our daily work to S&P Global's purpose and values.

What you stand to Gain:

* Work directly with CFOs, Treasurers, Heads of Investor Relations, and other capital markets executives from some of the largest companies in the world.

* Build familiarity with assigned sectors and client business models to support effective day-to-day coverage and informed client discussions.

* Develop a deep understanding of the ratings business and broader S&P Global product ecosystem.

* Grow within an organization that combines high performance expectations with strong peer relationships and accessible leadership.

* Opportunity to operate with significant autonomy while making strategic decisions that impact client relationships and revenue outcomes

The Impact and Responsibilities:

* Serve as a primary commercial point of contact for an assigned portfolio of public and private corporate clients, delivering consistent, high-quality client service while building trusted advisor relationships

* Drive revenue growth and retention by clearly articulating S&P Global Ratings' value proposition and positioning Ratings products to meet client needs through strategic account planning and market insight

* Lead commercial negotiations for assigned accounts, partnering with your Team Lead on more complex or sensitive engagements while demonstrating sound business judgment

* Identify cross-sell opportunities through active account coverage and understanding client needs by leveraging deep market knowledge and analytical perspective

* Take accountability for the operating system rather than individual instances, managing resources to deliver with a focus on sustainability

* Provide detailed analysis and apply results to improve functional operations while considering multiple possible courses of action

* Provide expert guidance and coaching to junior team members on complex client matters and relationship management strategies while prioritizing their growth and development

* Track and manage opportunities within a CRM, ensuring accurate pipeline data and timely follow-up while maintaining high standards of operational excellence

* Lead others in how to live S&P Global purpose and values and connect them to day-to-day work

Compensation/Benefits Information: (Only applicable to U.S. candidates)

The anticipated base salary range for this position is $102,834 to $175,000. The final base salary will depend on geographic location, experience level, skill set, training, licenses, and certifications.

What We're Looking For:

Basic Qualifications:

* An S&P Global employee at this level typically has 8+ years of relevant experience in sales, relationship management, or financial services

* Extensive experience in sales, relationship management, or client coverage within a financial services environment

* Strong understanding of capital markets, corporate finance, and issuer decision-making dynamics

* Demonstrated ability to manage complex, high-stakes client relationships and negotiations

* Proven track record of driving revenue growth through both established and innovative approaches

* Strong executive presence and ability to influence senior internal and external stakeholders

* Ability to balance strategic thinking with disciplined execution

* Demonstrated expertise in managing effective operational systems and processes with broad knowledge of specialized fields and their market interrelationships

* Proven ability to operate with autonomy and require minimal…
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